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ServiceNow, Inc. (NOW) operating KPIs

NOWNYSEServices-Prepackaged SoftwareFiscal year ends December 31
Financials through Q2 FY2026, quarter ended Jun 30, 2026Last filing: 10-Q on Oct 28, 2026Score 15/3039% above fair value
$105.12−4.55 (-4.15%)

Close on Oct 30, 2026Market cap $108.69BP/E 65.7Yield –

ServiceNow subscription renewal rate (%)

Industry-leading enterprise retention rate (97%–99% across 38 consecutive quarters Q1 2017 → Q2 2026 and 11 fiscal years FY2015 → FY2025).

Latest, Q2 2026
98.0%
Period ended Jun 30, 2026
Change on a year earlier
0.0 pts
98.0% in Q2 2025
History
33 quarters
Since Q1 2018
Sources
33
Documents cited below

Quarterly history

Hover a value to see the sentence it was read from; calculated values show their formula

PeriodEndedSubscription renewal rate (%)Year on yearSource
Q2 2026Jun 30, 202698.0%0.0 ptsServiceNow Form 10-Q, filed 2026-07-23 ↗
Q1 2026Mar 31, 202697.0%-1.0 ptsServiceNow Form 10-Q, filed 2026-04-23 ↗
Q4 2025Dec 31, 202598.0%0.0 ptsServiceNow FY2026Q2 Investor Presentation (IR Deck) ↗
Q3 2025Sep 30, 202597.0%-1.0 ptsServiceNow Form 10-Q, filed 2025-10-30 ↗
Q2 2025Jun 30, 202598.0%0.0 ptsServiceNow Form 10-Q, filed 2025-07-24 ↗
Q1 2025Mar 31, 202598.0%0.0 ptsServiceNow Form 10-Q, filed 2025-04-23 ↗
Q4 2024Dec 31, 202498.0%-1.0 ptsServiceNow FY2025Q4 Investor Presentation (IR Deck) ↗
Q3 2024Sep 30, 202498.0%0.0 ptsServiceNow Form 10-Q, filed 2024-10-24 ↗
Q2 2024Jun 30, 202498.0%-1.0 ptsServiceNow Form 10-Q, filed 2024-07-25 ↗
Q1 2024Mar 31, 202498.0%0.0 ptsServiceNow Form 10-Q, filed 2024-05-06 ↗
Q4 2023Dec 31, 202399.0%+1.0 ptsServiceNow FY2024Q4 Investor Presentation (IR Deck) ↗
Q3 2023Sep 30, 202398.0%0.0 ptsServiceNow Form 10-Q, filed 2023-10-26 ↗
Q2 2023Jun 30, 202399.0%0.0 ptsServiceNow Form 10-Q, filed 2023-07-27 ↗
Q1 2023Mar 31, 202398.0%0.0 ptsServiceNow Form 10-Q, filed 2023-04-27 ↗
Q4 2022Dec 31, 202298.0%-1.0 ptsServiceNow FY2023Q4 Investor Presentation (IR Deck) ↗
Q3 2022Sep 30, 202298.0%0.0 ptsServiceNow Form 10-Q, filed 2022-10-27 ↗

Cite this data

StockData. (2026). ServiceNow Subscription renewal rate (%), quarterly Q1 2018–Q2 2026 [Data set]. Compiled from ServiceNow SEC filings and investor materials. https://stockdatahq.com/stocks/now/kpis/renewal-rate

See every metric in the ServiceNow KPI table. Data updated Oct 24, 2026.