ServiceNow, Inc. (NOW) operating KPIs
Close on Oct 30, 2026Market cap $108.69BP/E 65.7Yield –
ServiceNow quarterly Net New ACV share — Technology / IT Workflows (legacy single-quarter mix through Q4 2025) (%)
28 consecutive quarters (Q1 2019 → Q4 2025) of single-quarter Net New ACV mix across Technology/IT, CRM/Customer & Employee, and Creator Workflows.
Annual history
Hover a value to see the sentence it was read from; calculated values show their formula
| Period | Ended | Quarterly Net New ACV share — Technology / IT Workflows (legacy single-quarter mix through Q4 2025) (%) | Year on year | Source |
|---|---|---|---|---|
| 2025 | Dec 31, 2025 | 47.0% | -5.0 pts | ServiceNow FY2025Q4 Investor Presentation (IR Deck) ↗ |
| 2024 | Dec 31, 2024 | 52.0% | -3.0 pts | ServiceNow FY2025Q4 Investor Presentation (IR Deck) ↗ |
| 2023 | Dec 31, 2023 | 55.0% | -4.0 pts | ServiceNow FY2024Q4 Investor Presentation (IR Deck) ↗ |
| 2022 | Dec 31, 2022 | 59.0% | +2.0 pts | ServiceNow FY2023Q4 Investor Presentation (IR Deck) ↗ |
| 2021 | Dec 31, 2021 | 57.0% | -5.0 pts | ServiceNow FY2022Q4 Investor Presentation (IR Deck) ↗ |
| 2020 | Dec 31, 2020 | 62.0% | -5.0 pts | ServiceNow FY2021Q4 Investor Presentation (IR Deck) ↗ |
| 2019 | Dec 31, 2019 | 67.0% | – | ServiceNow FY2020Q3 Investor Presentation (IR Deck) ↗ |
Breakdown
What makes up quarterly net new acv share — technology / it workflows (legacy single-quarter mix through q4 2025)
Cite this data
StockData. (2026). ServiceNow Quarterly Net New ACV share — Technology / IT Workflows (legacy single-quarter mix through Q4 2025) (%), annual 2019–2025 [Data set]. Compiled from ServiceNow SEC filings and investor materials. https://stockdatahq.com/stocks/now/kpis/nnacv-q-tech
See every metric in the ServiceNow KPI table. Data updated Oct 24, 2026.