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ServiceNow, Inc. (NOW) operating KPIs

NOWNYSEServices-Prepackaged SoftwareFiscal year ends December 31
Financials through Q2 FY2026, quarter ended Jun 30, 2026Last filing: 10-Q on Oct 28, 2026Score 15/3039% above fair value
$105.12−4.55 (-4.15%)

Close on Oct 30, 2026Market cap $108.69BP/E 65.7Yield –

ServiceNow quarterly Net New ACV share — CRM & Industry / Customer & Employee Workflows (%)

Quarterly figures from ServiceNow's filings and investor materials

Latest, Q4 2025
31.0%
Period ended Dec 31, 2025
Change on a year earlier
+1.0 pts
30.0% in Q4 2024
History
28 quarters
Since Q1 2019
Sources
23
Documents cited below

Quarterly history

Hover a value to see the sentence it was read from; calculated values show their formula

PeriodEndedQuarterly Net New ACV share — CRM & Industry / Customer & Employee Workflows (%)Year on yearSource
Q4 2025Dec 31, 202531.0%+1.0 ptsServiceNow FY2025Q4 Investor Presentation (IR Deck) ↗
Q3 2025Sep 30, 202524.0%-7.0 ptsServiceNow FY2025Q4 Investor Presentation (IR Deck) ↗
Q2 2025Jun 30, 202526.0%-3.0 ptsServiceNow FY2025Q4 Investor Presentation (IR Deck) ↗
Q1 2025Mar 31, 202534.0%+4.0 ptsServiceNow FY2025Q4 Investor Presentation (IR Deck) ↗
Q4 2024Dec 31, 202430.0%+1.0 ptsServiceNow FY2025Q4 Investor Presentation (IR Deck) ↗
Q3 2024Sep 30, 202431.0%+6.0 ptsServiceNow FY2025Q3 Investor Presentation (IR Deck) ↗
Q2 2024Jun 30, 202429.0%+3.0 ptsServiceNow FY2025Q2 Investor Presentation (IR Deck) ↗
Q1 2024Mar 31, 202430.0%+5.0 ptsServiceNow FY2025Q1 Investor Presentation (IR Deck) ↗
Q4 2023Dec 31, 202329.0%+3.0 ptsServiceNow FY2024Q4 Investor Presentation (IR Deck) ↗
Q3 2023Sep 30, 202325.0%+1.0 ptsServiceNow FY2024Q3 Investor Presentation (IR Deck) ↗
Q2 2023Jun 30, 202326.0%+4.0 ptsServiceNow FY2024Q2 Investor Presentation (IR Deck) ↗
Q1 2023Mar 31, 202325.0%-2.0 ptsServiceNow FY2024Q1 Investor Presentation (IR Deck) ↗
Q4 2022Dec 31, 202226.0%-2.0 ptsServiceNow FY2023Q4 Investor Presentation (IR Deck) ↗
Q3 2022Sep 30, 202224.0%-2.0 ptsServiceNow FY2023Q3 Investor Presentation (IR Deck) ↗
Q2 2022Jun 30, 202222.0%-3.0 ptsServiceNow FY2023Q2 Investor Presentation (IR Deck) ↗
Q1 2022Mar 31, 202227.0%+2.0 ptsServiceNow FY2023Q1 Investor Presentation (IR Deck) ↗

Cite this data

StockData. (2026). ServiceNow Quarterly Net New ACV share — CRM & Industry / Customer & Employee Workflows (%), quarterly Q1 2019–Q4 2025 [Data set]. Compiled from ServiceNow SEC filings and investor materials. https://stockdatahq.com/stocks/now/kpis/nnacv-q-crm

See every metric in the ServiceNow KPI table. Data updated Oct 24, 2026.