ServiceNow, Inc. (NOW) operating KPIs
NOWNYSEServices-Prepackaged SoftwareFiscal year ends December 31
Financials through Q2 FY2026, quarter ended Jun 30, 2026Last filing: 10-Q on Oct 28, 2026Score 15/3039% above fair value
$105.12−4.55 (-4.15%)
Close on Oct 30, 2026Market cap $108.69BP/E 65.7Yield –
ServiceNow quarterly Net New ACV share — CRM & Industry / Customer & Employee Workflows (%)
Annual figures from ServiceNow's filings and investor materials
Latest, 2025
31.0%
Period ended Dec 31, 2025
Change on a year earlier
+1.0 pts
30.0% in 2024
History
7 years
Since 2019
Sources
6
Documents cited below
Annual history
Hover a value to see the sentence it was read from; calculated values show their formula
| Period | Ended | Quarterly Net New ACV share — CRM & Industry / Customer & Employee Workflows (%) | Year on year | Source |
|---|---|---|---|---|
| 2025 | Dec 31, 2025 | 31.0% | +1.0 pts | ServiceNow FY2025Q4 Investor Presentation (IR Deck) ↗ |
| 2024 | Dec 31, 2024 | 30.0% | +1.0 pts | ServiceNow FY2025Q4 Investor Presentation (IR Deck) ↗ |
| 2023 | Dec 31, 2023 | 29.0% | +3.0 pts | ServiceNow FY2024Q4 Investor Presentation (IR Deck) ↗ |
| 2022 | Dec 31, 2022 | 26.0% | -2.0 pts | ServiceNow FY2023Q4 Investor Presentation (IR Deck) ↗ |
| 2021 | Dec 31, 2021 | 28.0% | +5.0 pts | ServiceNow FY2022Q4 Investor Presentation (IR Deck) ↗ |
| 2020 | Dec 31, 2020 | 23.0% | 0.0 pts | ServiceNow FY2021Q4 Investor Presentation (IR Deck) ↗ |
| 2019 | Dec 31, 2019 | 23.0% | – | ServiceNow FY2020Q3 Investor Presentation (IR Deck) ↗ |
Cite this data
StockData. (2026). ServiceNow Quarterly Net New ACV share — CRM & Industry / Customer & Employee Workflows (%), annual 2019–2025 [Data set]. Compiled from ServiceNow SEC filings and investor materials. https://stockdatahq.com/stocks/now/kpis/nnacv-q-crm
See every metric in the ServiceNow KPI table. Data updated Oct 24, 2026.