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ServiceNow, Inc. (NOW) operating KPIs

NOWNYSEServices-Prepackaged SoftwareFiscal year ends December 31
Financials through Q2 FY2026, quarter ended Jun 30, 2026Last filing: 10-Q on Oct 28, 2026Score 15/3039% above fair value
$105.12−4.55 (-4.15%)

Close on Oct 30, 2026Market cap $108.69BP/E 65.7Yield –

ServiceNow non-GAAP professional services gross margin (stated) (%)

Quarterly figures from ServiceNow's filings and investor materials

Latest, Q2 2026
-14.0%
Period ended Jun 30, 2026
Change on a year earlier
-28.0 pts
14.0% in Q2 2025
History
35 quarters
Since Q4 2017
Sources
35
Documents cited below

Quarterly history

Hover a value to see the sentence it was read from; calculated values show their formula

PeriodEndedNon-GAAP professional services gross margin (stated) (%)Year on yearSource
Q2 2026Jun 30, 2026-14.0%-28.0 ptsServiceNow Earnings release (Form 8-K, EX-99.1), filed 2026-07-22 ↗
Q1 2026Mar 31, 2026-9.0%-13.0 ptsServiceNow Earnings release (Form 8-K, EX-99.1), filed 2026-04-22 ↗
Q4 2025Dec 31, 2025-2.0%-10.5 ptsServiceNow Earnings release (Form 8-K, EX-99.1), filed 2026-01-28 ↗
Q3 2025Sep 30, 202511.0%+4.0 ptsServiceNow Earnings release (Form 8-K, EX-99.1), filed 2025-10-29 ↗
Q2 2025Jun 30, 202514.0%-2.0 ptsServiceNow Earnings release (Form 8-K, EX-99.1), filed 2025-07-23 ↗
Q1 2025Mar 31, 20254.0%-12.0 ptsServiceNow Earnings release (Form 8-K, EX-99.1), filed 2025-04-23 ↗
Q4 2024Dec 31, 20248.5%-6.5 ptsServiceNow Earnings release (Form 8-K, EX-99.1), filed 2025-01-29 ↗
Q3 2024Sep 30, 20247.0%-3.0 ptsServiceNow Earnings release (Form 8-K, EX-99.1), filed 2024-10-23 ↗
Q2 2024Jun 30, 202416.0%+5.0 ptsServiceNow Earnings release (Form 8-K, EX-99.1), filed 2024-07-24 ↗
Q1 2024Mar 31, 202416.0%+12.0 ptsServiceNow Earnings release (Form 8-K, EX-99.1), filed 2024-04-24 ↗
Q4 2023Dec 31, 202315.0%+9.0 ptsServiceNow Earnings release (Form 8-K, EX-99.1), filed 2024-01-24 ↗
Q3 2023Sep 30, 202310.0%+2.0 ptsServiceNow Earnings release (Form 8-K, EX-99.1), filed 2023-10-25 ↗
Q2 2023Jun 30, 202311.0%+1.0 ptsServiceNow Earnings release (Form 8-K, EX-99.1), filed 2023-07-26 ↗
Q1 2023Mar 31, 20234.0%-11.0 ptsServiceNow Earnings release (Form 8-K, EX-99.1), filed 2023-04-26 ↗
Q4 2022Dec 31, 20226.0%-9.0 ptsServiceNow Earnings release (Form 8-K, EX-99.1), filed 2023-01-25 ↗
Q3 2022Sep 30, 20228.0%-9.0 ptsServiceNow Earnings release (Form 8-K, EX-99.1), filed 2022-10-26 ↗

Cite this data

StockData. (2026). ServiceNow Non-GAAP professional services gross margin (stated) (%), quarterly Q4 2017–Q2 2026 [Data set]. Compiled from ServiceNow SEC filings and investor materials. https://stockdatahq.com/stocks/now/kpis/ng-ps-gm

See every metric in the ServiceNow KPI table. Data updated Oct 24, 2026.