ServiceNow, Inc. (NOW) operating KPIs
NOWNYSEServices-Prepackaged SoftwareFiscal year ends December 31
Financials through Q2 FY2026, quarter ended Jun 30, 2026Last filing: 10-Q on Oct 28, 2026Score 15/3039% above fair value
$105.12−4.55 (-4.15%)
Close on Oct 30, 2026Market cap $108.69BP/E 65.7Yield –
ServiceNow total employees / headcount (period end)
Unbroken 38-quarter (Q1 2017 → Q2 2026) and 10-year (FY2016 → FY2025) departmental headcount series combining Form 10-Q/10-K MD&A tables (FY2016–FY2018) and Quarterly Investor Presentations (Q1 2019–Q2 2026). Reached 30,457 employees at Q2 2026.
Latest, 2025
29,187
Period ended Dec 31, 2025
Change on a year earlier
+11.0%
26,293 in 2024
History
10 years
Since 2016
Sources
9
Documents cited below
Annual history
Hover a value to see the sentence it was read from; calculated values show their formula
| Period | Ended | Total employees / headcount (period end) | Year on year | Source |
|---|---|---|---|---|
| 2025 | Dec 31, 2025 | 29,187 | +11.0% | ServiceNow FY2026Q2 Investor Presentation (IR Deck) ↗ |
| 2024 | Dec 31, 2024 | 26,293 | +16.0% | ServiceNow FY2025Q4 Investor Presentation (IR Deck) ↗ |
| 2023 | Dec 31, 2023 | 22,668 | +10.9% | ServiceNow FY2024Q4 Investor Presentation (IR Deck) ↗ |
| 2022 | Dec 31, 2022 | 20,433 | +21.0% | ServiceNow FY2023Q4 Investor Presentation (IR Deck) ↗ |
| 2021 | Dec 31, 2021 | 16,881 | +28.9% | ServiceNow FY2022Q4 Investor Presentation (IR Deck) ↗ |
| 2020 | Dec 31, 2020 | 13,096 | +26.3% | ServiceNow FY2021Q4 Investor Presentation (IR Deck) ↗ |
| 2019 | Dec 31, 2019 | 10,371 | +27.2% | ServiceNow FY2020Q3 Investor Presentation (IR Deck) ↗ |
| 2018 | Dec 31, 2018 | 8,154 | +31.1% | ServiceNow Form 10-K, filed 2019-02-27 ↗ |
| 2017 | Dec 31, 2017 | 6,222 | +29.6% | ServiceNow Form 10-K, filed 2018-02-28 ↗ |
| 2016 | Dec 31, 2016 | 4,801 | – | ServiceNow Form 10-K, filed 2018-02-28 ↗ |
Breakdown
What makes up total employees / headcount (period end)
- Research and development headcount (period end)9,556 · 2025
- Sales and marketing headcount (period end)9,463 · 2025
- Subscription cost of revenues headcount (period end)5,760 · 2025
- Professional services & other cost of revenues headcount (period end)1,036 · 2025
- General and administrative headcount (period end)3,372 · 2025
- United States headcount (fiscal year end)14,601 · 2025
- International (non-U.S.) headcount (fiscal year end)14,586 · 2025
Cite this data
StockData. (2026). ServiceNow Total employees / headcount (period end), annual 2016–2025 [Data set]. Compiled from ServiceNow SEC filings and investor materials. https://stockdatahq.com/stocks/now/kpis/hc-total
See every metric in the ServiceNow KPI table. Data updated Oct 24, 2026.