ServiceNow, Inc. (NOW) operating KPIs
NOWNYSEServices-Prepackaged SoftwareFiscal year ends December 31
Financials through Q2 FY2026, quarter ended Jun 30, 2026Last filing: 10-Q on Oct 28, 2026Score 15/3039% above fair value
$105.12−4.55 (-4.15%)
Close on Oct 30, 2026Market cap $108.69BP/E 65.7Yield –
ServiceNow customers with Annual Contract Value (ACV) > $1M (period end, legacy headline metric through FY2024)
Grew from 239 customers in FY2015 to 2,109 customers in Q4 2024 before ServiceNow raised the headline cohort threshold to $5M+ ACV in Q1 2025.
Latest, 2024
2,109
Period ended Dec 31, 2024
Change on a year earlier
+11.2%
1,897 in 2023
History
10 years
Since 2015
Sources
8
Documents cited below
Annual history
Hover a value to see the sentence it was read from; calculated values show their formula
| Period | Ended | Customers with Annual Contract Value (ACV) > $1M (period end, legacy headline metric through FY2024) | Year on year | Source |
|---|---|---|---|---|
| 2024 | Dec 31, 2024 | 2,109 | +11.2% | ServiceNow Form 10-K, filed 2025-01-30 ↗ |
| 2023 | Dec 31, 2023 | 1,897 | +15.9% | ServiceNow Form 10-K, filed 2024-01-25 ↗ |
| 2022 | Dec 31, 2022 | 1,637 | +20.5% | ServiceNow Form 10-K, filed 2023-01-31 ↗ |
| 2021 | Dec 31, 2021 | 1,359 | +24.3% | ServiceNow Form 10-K, filed 2022-02-03 ↗ |
| 2020 | Dec 31, 2020 | 1,093 | +22.5% | ServiceNow Form 10-K, filed 2021-02-12 ↗ |
| 2019 | Dec 31, 2019 | 892 | +31.6% | ServiceNow Form 10-K, filed 2020-02-20 ↗ |
| 2018 | Dec 31, 2018 | 678 | +35.6% | ServiceNow Form 10-K, filed 2019-02-27 ↗ |
| 2017 | Dec 31, 2017 | 500 | +42.9% | ServiceNow Form 10-K, filed 2018-02-28 ↗ |
| 2016 | Dec 31, 2016 | 350 | +51.5% | ServiceNow Form 10-K, filed 2018-02-28 ↗ |
| 2015 | Dec 31, 2015 | 231 | – | ServiceNow Form 10-K, filed 2018-02-28 ↗ |
Breakdown
What makes up customers with annual contract value (acv) > $1m (period end, legacy headline metric through fy2024)
Cite this data
StockData. (2026). ServiceNow Customers with Annual Contract Value (ACV) > $1M (period end, legacy headline metric through FY2024), annual 2015–2024 [Data set]. Compiled from ServiceNow SEC filings and investor materials. https://stockdatahq.com/stocks/now/kpis/cust-1m
See every metric in the ServiceNow KPI table. Data updated Oct 24, 2026.