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ServiceNow, Inc. (NOW) operating KPIs

NOWNYSEServices-Prepackaged SoftwareFiscal year ends December 31
Financials through Q2 FY2026, quarter ended Jun 30, 2026Last filing: 10-Q on Oct 28, 2026Score 15/3039% above fair value
$105.12−4.55 (-4.15%)

Close on Oct 30, 2026Market cap $108.69BP/E 65.7Yield –

ServiceNow average ACV of customers with ACV > $1M ($M)

Average ACV across $1M+ customers grew from $3.1M in Q4 2019 to $5.0M in Q4 2024.

Latest, Q4 2024
5
Period ended Dec 31, 2024
Change on a year earlier
+11.1%
4.50 in Q4 2023
History
24 quarters
Since Q1 2019
Sources
16
Documents cited below

Quarterly history

Hover a value to see the sentence it was read from; calculated values show their formula

PeriodEndedAverage ACV of customers with ACV > $1M ($M)Year on yearSource
Q4 2024Dec 31, 20245+11.1%ServiceNow FY2024Q4 Investor Presentation (IR Deck) ↗
Q3 2024Sep 30, 20244.80+9.1%ServiceNow FY2024Q4 Investor Presentation (IR Deck) ↗
Q2 2024Jun 30, 20244.70+9.3%ServiceNow FY2024Q4 Investor Presentation (IR Deck) ↗
Q1 2024Mar 31, 20244.60+9.5%ServiceNow FY2024Q4 Investor Presentation (IR Deck) ↗
Q4 2023Dec 31, 20234.50+7.1%ServiceNow FY2024Q4 Investor Presentation (IR Deck) ↗
Q3 2023Sep 30, 20234.40+10.0%ServiceNow FY2024Q4 Investor Presentation (IR Deck) ↗
Q2 2023Jun 30, 20234.30+10.3%ServiceNow FY2024Q4 Investor Presentation (IR Deck) ↗
Q1 2023Mar 31, 20234.20+7.7%ServiceNow FY2024Q4 Investor Presentation (IR Deck) ↗
Q4 2022Dec 31, 20224.20+10.5%ServiceNow FY2024Q4 Investor Presentation (IR Deck) ↗
Q3 2022Sep 30, 20224+11.1%ServiceNow FY2024Q3 Investor Presentation (IR Deck) ↗
Q2 2022Jun 30, 20223.90+8.3%ServiceNow FY2024Q2 Investor Presentation (IR Deck) ↗
Q1 2022Mar 31, 20223.90+11.4%ServiceNow FY2024Q1 Investor Presentation (IR Deck) ↗
Q4 2021Dec 31, 20213.80+8.6%ServiceNow FY2023Q4 Investor Presentation (IR Deck) ↗
Q3 2021Sep 30, 20213.60+5.9%ServiceNow FY2023Q3 Investor Presentation (IR Deck) ↗
Q2 2021Jun 30, 20213.60+9.1%ServiceNow FY2023Q2 Investor Presentation (IR Deck) ↗
Q1 2021Mar 31, 20213.50+9.4%ServiceNow FY2023Q1 Investor Presentation (IR Deck) ↗

Cite this data

StockData. (2026). ServiceNow Average ACV of customers with ACV > $1M ($M), quarterly Q1 2019–Q4 2024 [Data set]. Compiled from ServiceNow SEC filings and investor materials. https://stockdatahq.com/stocks/now/kpis/cust-1m-avg-acv

See every metric in the ServiceNow KPI table. Data updated Oct 24, 2026.