ServiceNow, Inc. (NOW) operating KPIs
NOWNYSEServices-Prepackaged SoftwareFiscal year ends December 31
Financials through Q2 FY2026, quarter ended Jun 30, 2026Last filing: 10-Q on Oct 28, 2026Score 15/3039% above fair value
$105.12−4.55 (-4.15%)
Close on Oct 30, 2026Market cap $108.69BP/E 65.7Yield –
ServiceNow non-GAAP operating income (stated) ($M)
Form 8-K Item 2.02 earnings releases (GAAP to Non-GAAP Reconciliations, Q4 2017 → Q2 2026)
Latest, 2025
4,149
Period ended Dec 31, 2025
Change on a year earlier
+27.5%
3,254 in 2024
History
9 years
Since 2017
Sources
9
Documents cited below
Annual history
Hover a value to see the sentence it was read from; calculated values show their formula
| Period | Ended | Non-GAAP operating income (stated) ($M) | Year on year | Source |
|---|---|---|---|---|
| 2025 | Dec 31, 2025 | 4,149 | +27.5% | ServiceNow Earnings release (Form 8-K, EX-99.1), filed 2026-01-28 ↗ |
| 2024 | Dec 31, 2024 | 3,254 | +30.7% | ServiceNow Earnings release (Form 8-K, EX-99.1), filed 2025-01-29 ↗ |
| 2023 | Dec 31, 2023 | 2,489 | +33.8% | ServiceNow Earnings release (Form 8-K, EX-99.1), filed 2024-01-24 ↗ |
| 2022 | Dec 31, 2022 | 1,860 | +25.5% | ServiceNow Earnings release (Form 8-K, EX-99.1), filed 2023-01-25 ↗ |
| 2021 | Dec 31, 2021 | 1,482 | +32.2% | ServiceNow Earnings release (Form 8-K, EX-99.1), filed 2022-01-26 ↗ |
| 2020 | Dec 31, 2020 | 1,121 | +51.5% | ServiceNow Earnings release (Form 8-K, EX-99.1), filed 2021-01-27 ↗ |
| 2019 | Dec 31, 2019 | 740 | +40.2% | ServiceNow Earnings release (Form 8-K, EX-99.1), filed 2020-01-29 ↗ |
| 2018 | Dec 31, 2018 | 528 | +67.6% | ServiceNow Earnings release (Form 8-K, EX-99.1), filed 2019-01-30 ↗ |
| 2017 | Dec 31, 2017 | 315 | – | ServiceNow Earnings release (Form 8-K, EX-99.1), filed 2018-01-31 ↗ |
Breakdown
What makes up non-gaap operating income (stated)
- Non-GAAP operating margin (stated)31.0% · 2025
- GAAP operating margin (stated)13.5% · 2025
- Non-GAAP total gross profit (stated)10,761 · 2025
- Non-GAAP net income (stated)3,669 · 2025
- Non-GAAP free cash flow margin (stated)35.0% · 2025
- Operating cash flow margin (GAAP stated)41.0% · 2025
- Stock-based compensation as % of total revenues (stated)14.5% · 2025
- Capital expenditures as % of total revenues (stated)6.5% · 2025
Cite this data
StockData. (2026). ServiceNow Non-GAAP operating income (stated) ($M), annual 2017–2025 [Data set]. Compiled from ServiceNow SEC filings and investor materials. https://stockdatahq.com/stocks/now/kpis/ng-opinc
See every metric in the ServiceNow KPI table. Data updated Oct 24, 2026.