ServiceNow, Inc. (NOW) operating KPIs
NOWNYSEServices-Prepackaged SoftwareFiscal year ends December 31
Financials through Q2 FY2026, quarter ended Jun 30, 2026Last filing: 10-Q on Oct 28, 2026Score 15/3039% above fair value
$105.12−4.55 (-4.15%)
Close on Oct 30, 2026Market cap $108.69BP/E 65.7Yield –
ServiceNow professional services & other GAAP gross profit / (loss) ($M)
Annual figures from ServiceNow's filings and investor materials
Latest, 2025
-19
Period ended Dec 31, 2025
Change on a year earlier
+171.4%
-7 in 2024
History
9 years
Since 2017
Sources
9
Documents cited below
Annual history
Hover a value to see the sentence it was read from; calculated values show their formula
| Period | Ended | Professional services & other GAAP gross profit / (loss) ($M) | Year on year | Source |
|---|---|---|---|---|
| 2025 | Dec 31, 2025 | -19 | +171.4% | ServiceNow Earnings release (Form 8-K, EX-99.1), filed 2026-01-28 ↗ |
| 2024 | Dec 31, 2024 | -7 | -70.8% | ServiceNow Earnings release (Form 8-K, EX-99.1), filed 2025-01-29 ↗ |
| 2023 | Dec 31, 2023 | -24 | -25.0% | ServiceNow Earnings release (Form 8-K, EX-99.1), filed 2024-01-24 ↗ |
| 2022 | Dec 31, 2022 | -32 | +300.0% | ServiceNow Earnings release (Form 8-K, EX-99.1), filed 2023-01-25 ↗ |
| 2021 | Dec 31, 2021 | -8 | -65.2% | ServiceNow Earnings release (Form 8-K, EX-99.1), filed 2022-01-26 ↗ |
| 2020 | Dec 31, 2020 | -23 | -45.2% | ServiceNow Earnings release (Form 8-K, EX-99.1), filed 2021-01-27 ↗ |
| 2019 | Dec 31, 2019 | -42 | +133.3% | ServiceNow Earnings release (Form 8-K, EX-99.1), filed 2020-01-29 ↗ |
| 2018 | Dec 31, 2018 | -18 | -300.0% | ServiceNow Earnings release (Form 8-K, EX-99.1), filed 2019-01-30 ↗ |
| 2017 | Dec 31, 2017 | 9 | – | ServiceNow Earnings release (Form 8-K, EX-99.1), filed 2018-01-31 ↗ |
Breakdown
What makes up professional services & other gaap gross profit / (loss)
Cite this data
StockData. (2026). ServiceNow Professional services & other GAAP gross profit / (loss) ($M), annual 2017–2025 [Data set]. Compiled from ServiceNow SEC filings and investor materials. https://stockdatahq.com/stocks/now/kpis/ctx-gp-ps
See every metric in the ServiceNow KPI table. Data updated Oct 24, 2026.