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ServiceNow, Inc. (NOW) operating KPIs

NOWNYSEServices-Prepackaged SoftwareFiscal year ends December 31
Financials through Q2 FY2026, quarter ended Jun 30, 2026Last filing: 10-Q on Oct 28, 2026Score 15/3039% above fair value
$105.12−4.55 (-4.15%)

Close on Oct 30, 2026Market cap $108.69BP/E 65.7Yield –

ServiceNow top 20 deals penetration — ITSM / Service Ops (out of 20 largest deals in quarter)

Measures platform cross-sell breadth across ServiceNow's 20 largest net new ACV deals each quarter.

Latest, Q1 2026
17
Period ended Mar 31, 2026
Change on a year earlier
–
History
13 quarters
Since Q1 2021
Sources
13
Documents cited below

Quarterly history

Hover a value to see the sentence it was read from; calculated values show their formula

PeriodEndedTop 20 deals penetration — ITSM / Service Ops (out of 20 largest deals in quarter)Year on yearSource
Q1 2026Mar 31, 202617–ServiceNow earnings call transcript (Q1 2026) (The Motley Fool) ↗
Q4 2025Dec 31, 202516–ServiceNow earnings call transcript (Q4 2025) (The Motley Fool) ↗
Q3 2025Sep 30, 202515–ServiceNow earnings call transcript (Q3 2025) (The Motley Fool) ↗
Q1 2024Mar 31, 202416–ServiceNow earnings call transcript (Q1 2024) (The Motley Fool) ↗
Q3 2023Sep 30, 202314-17.6%ServiceNow earnings call transcript (Q3 2023) (The Motley Fool) ↗
Q2 2023Jun 30, 202316+33.3%ServiceNow earnings call transcript (Q2 2023) (The Motley Fool) ↗
Q4 2022Dec 31, 202214-12.5%ServiceNow earnings call transcript (Q4 2022) (The Motley Fool) ↗
Q3 2022Sep 30, 202217-5.6%ServiceNow earnings call transcript (Q3 2022) (The Motley Fool) ↗
Q2 2022Jun 30, 202212-25.0%ServiceNow earnings call transcript (Q2 2022) (The Motley Fool) ↗
Q4 2021Dec 31, 202116–ServiceNow earnings call transcript (Q4 2021) (The Motley Fool) ↗
Q3 2021Sep 30, 202118–ServiceNow earnings call transcript (Q3 2021) (The Motley Fool) ↗
Q2 2021Jun 30, 202116–ServiceNow earnings call transcript (Q2 2021) (The Motley Fool) ↗
Q1 2021Mar 31, 202112–ServiceNow earnings call transcript (Q1 2021) (The Motley Fool) ↗

Breakdown

What makes up top 20 deals penetration — itsm / service ops (out of 20 largest deals in quarter)

Cite this data

StockData. (2026). ServiceNow Top 20 deals penetration — ITSM / Service Ops (out of 20 largest deals in quarter), quarterly Q1 2021–Q1 2026 [Data set]. Compiled from ServiceNow SEC filings and investor materials. https://stockdatahq.com/stocks/now/kpis/top20-itsm

See every metric in the ServiceNow KPI table. Data updated Oct 24, 2026.