Verizon Communications Inc
Close on Nov 2, 2026Market cap $187.17BP/E 11.5Yield 6.07%
Verizon Communications Consumer Wireless Retail Postpaid Phone Monthly Churn by Year
Consumer Wireless Retail Postpaid Phone Monthly Churn (%) (Pre-2026 Segment Reporting) (%)
Verizon Communications Consumer Wireless Retail Postpaid Phone Monthly Churn: 0.9% in 2025, up 0.1 pts from a year earlier. That is the highest of the 8 years on record here.
Where the 2025 figure comes from
“|| Wireless retail postpaid phone | 0.95 | % | 0.88 | % | 0.92 | % | 0.83 | %”
Source: Form 8-K EX-99 (0000732712-26-000003, filed 2026-01-30) ↗
Reported in Verizon Form 8-K (EX-99) & Financial and Operating Information (FOI).
Annual history
Hover a value to see the sentence it was read from; calculated values show their formula
| Period | Ended | Consumer Wireless Retail Postpaid Phone Monthly Churn (%) (Pre-2026 Segment Reporting) (%) | Year on year | Source |
|---|---|---|---|---|
| 2025 | Dec 31, 2025 | 0.9% | +0.1 pts | Form 8-K EX-99 (0000732712-26-000003, filed 2026-01-30) ↗ |
| 2024 | Dec 31, 2024 | 0.8% | 0.0 pts | Form 8-K EX-99 (0000732712-26-000003, filed 2026-01-30) ↗ |
| 2023 | Dec 31, 2023 | 0.8% | +0.0 pts | Form 8-K EX-99 (0000732712-25-000003, filed 2025-01-24) ↗ |
| 2022 | Dec 31, 2022 | 0.8% | +0.1 pts | Form 8-K EX-99 (0000732712-24-000007, filed 2024-01-23) ↗ |
| 2021 | Dec 31, 2021 | 0.7% | +0.0 pts | Form 8-K EX-99 (0000732712-23-000007, filed 2023-01-24) ↗ |
| 2020 | Dec 31, 2020 | 0.7% | -0.1 pts | Form 8-K EX-99 (0000732712-22-000004, filed 2022-01-25) ↗ |
| 2019 | Dec 31, 2019 | 0.8% | +0.0 pts | Form 8-K EX-99 (0000732712-21-000003, filed 2021-01-26) ↗ |
| 2018 | Dec 31, 2018 | 0.8% | – | Form 8-K EX-99 (0000732712-20-000003, filed 2020-01-30) ↗ |
Cite this data
StockData. (2026). Verizon Communications Consumer Wireless Retail Postpaid Phone Monthly Churn (%), annual 2018–2025 [Data set]. Compiled from Verizon Communications SEC filings and investor materials. https://stockdatahq.com/stocks/vz/kpis/vz-cons-postpaid-phone-churn-pct-leg
See every metric in the Verizon Communications KPI table. Data updated Oct 25, 2026.