Salesforce, Inc. (CRM) operating KPIs
CRMNYSEServices-Prepackaged SoftwareFiscal year ends January 31
Financials through Q2 FY2027, quarter ended Jul 31, 2026Last filing: 10-Q on Aug 27, 2026Score 19/3030% below fair value
$229.17−1.73 (-0.75%)
Close on Oct 30, 2026Market cap $188.61BP/E 20.9Yield –
Salesforce agentforce Service (Service Cloud) Revenue (Legacy Disaggregation through FY26) ($M)
Annual figures from Salesforce's filings and investor materials
Latest, FY2026
9,818
Period ended Jan 31, 2026
Change on a year earlier
+8.4%
9,054 in FY2025
History
10 years
Since FY2017
Sources
8
Documents cited below
Annual history
Hover a value to see the sentence it was read from; calculated values show their formula
| Period | Ended | Agentforce Service (Service Cloud) Revenue (Legacy Disaggregation through FY26) ($M) | Year on year | Source |
|---|---|---|---|---|
| FY2026 | Jan 31, 2026 | 9,818 | +8.4% | Salesforce Form 10-K (filed 2026-03-02) ↗ |
| FY2025 | Jan 31, 2025 | 9,054 | +9.8% | Salesforce Form 10-K (filed 2026-03-02) ↗ |
| FY2024 | Jan 31, 2024 | 8,245 | +11.9% | Salesforce Form 10-K (filed 2026-03-02) ↗ |
| FY2023 | Jan 31, 2023 | 7,369 | +13.8% | Salesforce Form 10-K (filed 2025-03-05) ↗ |
| FY2022 | Jan 31, 2022 | 6,474 | +20.4% | Salesforce Form 10-K (filed 2024-03-06) ↗ |
| FY2021 | Jan 31, 2021 | 5,377 | +20.4% | Salesforce Form 10-K (filed 2023-03-08) ↗ |
| FY2020 | Jan 31, 2020 | 4,466 | +23.3% | Salesforce Form 10-K (filed 2022-03-11) ↗ |
| FY2019 | Jan 31, 2019 | 3,621 | +25.6% | Salesforce Form 10-K (filed 2021-03-17) ↗ |
| FY2018 | Jan 31, 2018 | 2,883 | +23.0% | Salesforce Form 10-K (filed 2020-03-05) ↗ |
| FY2017 | Jan 31, 2017 | 2,343 | – | Salesforce Form 10-K (filed 2019-03-08) ↗ |
Cite this data
StockData. (2026). Salesforce Agentforce Service (Service Cloud) Revenue (Legacy Disaggregation through FY26) ($M), annual FY2017–FY2026 [Data set]. Compiled from Salesforce SEC filings and investor materials. https://stockdatahq.com/stocks/crm/kpis/x_rev_service_49
See every metric in the Salesforce KPI table. Data updated Oct 25, 2026.