Salesforce, Inc. (CRM) operating KPIs
Close on Oct 30, 2026Market cap $188.61BP/E 20.9Yield –
KPIs
Operating metrics that drive Salesforce's business · fiscal year ends January 31 (Q1 ends Apr 30, Q2 ends Jul 31, Q3 ends Oct 31, Q4/FY ends Jan 31; latest period Q2 FY2027 ended July 31, 2026)
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Salesforce's fiscal year ends January 31 (Q1 ends Apr 30, Q2 ends Jul 31, Q3 ends Oct 31, Q4/FY ends Jan 31; latest period Q2 FY2027 ended July 31, 2026) — Q2 FY27 = May–Jul 2026.
| Add to chart | Metric | Q2 FY27 2026-07-31 | Q1 FY27 2026-04-30 | Q4 FY26 2026-01-31 | Q3 FY26 2025-10-31 | Q2 FY26 2025-07-31 | Q1 FY26 2025-04-30 | Q4 FY25 2025-01-31 | Q3 FY25 2024-10-31 | Q2 FY25 2024-07-31 | Q1 FY25 2024-04-30 | Q4 FY24 2024-01-31 | Q3 FY24 2023-10-31 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Total Remaining Performance Obligation (RPO — XBRL $M)($M)4 | 66,300 | 67,900 | 72,400 | 59,500 | 59,900 | 60,900 | 63,400 | 53,100 | 53,500 | 53,900 | 56,900 | 48,300 | |
Total Remaining Performance Obligation (RPO — Reported $B) | 66.30 | 67.90 | 72.40 | 59.50 | 59.90 | 60.90 | 63.40 | 53.10 | 53.50 | 53.90 | 56.90 | 48.30 | |
Total RPO YoY Growth(%) | 11.0% | 11.0% | 14.0% | 12.0% | 12.0% | 13.0% | 11.0% | ||||||
Current Remaining Performance Obligation (cRPO <= 12 Months — XBRL $M)($M)4 | 33,500 | 33,600 | 35,100 | 29,400 | 29,400 | 29,600 | 30,200 | 26,400 | 26,500 | 26,400 | 27,600 | 23,900 | |
Current RPO (cRPO <= 12 Months — Reported $B) | 33.50 | 33.60 | 35.10 | 29.40 | 29.40 | 29.60 | 30.20 | 26.40 | 26.50 | 26.40 | 27.60 | 23.90 | |
Current RPO (cRPO) YoY Growth (Reported)(%) | 14.0% | 14.0% | 16.0% | 11.0% | 11.0% | 12.0% | 9.0% | 10.0% | 10.0% | 12.0% | 14.0% | ||
Current RPO (cRPO) Constant Currency YoY Growth(%) | 14.0% | 13.0% | 13.0% | 11.0% | 10.0% | 11.0% | 11.0% | 10.0% | 11.0% | 10.0% | 13.0% | 13.0% | |
Current RPO (cRPO) FX Impact Tailwind / (Headwind)($M) | 0 | 100 | 800 | 200 | 300 | 300 | |||||||
Noncurrent Remaining Performance Obligation (RPO > 12 Months — XBRL $M)($M)1 | 32,800 | 34,300 | 37,300 | 30,100 | 30,500 | 31,300 | 33,200 | 26,700 | 27,000 | 27,500 | 29,300 | 24,400 | |
Noncurrent RPO (> 12 Months — Reported $B) | 32.80 | 34.30 | 37.30 | 30.10 | 30.50 | 31.30 | 33.20 | 26.70 | 27.00 | 27.50 | 29.30 | 24.40 | |
Unearned Revenue, Current (Contract Liabilities)($M)5 | 18,787 | 20,363 | 24,317 | 14,996 | 16,555 | 17,799 | 20,743 | 13,472 | 15,222 | 16,061 | 19,003 | 12,564 | |
Unearned Revenue Rollforward — Beginning Balance($M) | 20,363 | 24,317 | 14,996 | 16,555 | 17,799 | 20,743 | 13,472 | 15,222 | 16,061 | 19,003 | 12,564 | 14,237 | |
Unearned Revenue Rollforward — Billings and Other Added($M) | 9,769 | 7,179 | 20,522 | 8,700 | 8,992 | 6,885 | 17,355 | 7,694 | 8,486 | 6,191 | 15,834 | 6,876 | |
Unearned Revenue Rollforward — Revenue Recognized Over Time($M)1 | 10,877 | 10,486 | 10,314 | 9,833 | 9,684 | 9,211 | 9,182 | 9,023 | 8,852 | 8,571 | 8,463 | 8,249 | |
Unearned Revenue Rollforward — Revenue Recognized at a Point in Time($M) | 468 | 647 | 887 | 426 | 552 | 618 | 811 | 421 | 473 | 562 | 824 | 471 | |
Unearned Revenue Rollforward — Ending Balance($M) | 18,787 | 20,363 | 24,317 | 14,996 | 16,555 | 17,799 | 20,743 | 13,472 | 15,222 | 16,061 | 19,003 | 12,564 | |
Contract Assets, Net (Unbilled Receivables)($M) | 855 | 905 | 818 | 976 | 873 | 836 | 724 | 948 | 885 | 828 | 758 | 866 | |
Capitalized Contract Costs, Current (Deferred Sales Commissions)($M)4 | 2,074 | 2,065 | 2,075 | 1,835 | 1,862 | 1,924 | 1,971 | 1,836 | 1,851 | 1,865 | 1,905 | 1,757 | |
Capitalized Contract Costs, Noncurrent (Deferred Sales Commissions)($M) | 2,870 | 2,920 | 2,985 | 2,293 | 2,266 | 2,342 | 2,475 | 2,121 | 2,201 | 2,286 | 2,515 | 2,194 | |
Amortization of Capitalized Contract Costs (Sales Commissions Expense)($M) | 589 | 584 | 560 | 548 | 544 | 545 | 527 | 525 | 526 | 517 | 497 | 482 | |
Net Change in Capitalized Contract Costs (Operating Cash Flow)($M) | 548 | 509 | 1,492 | 548 | 406 | 365 | 1,016 | 430 | 427 | 248 | 966 | 300 | |
Capitalized Contract Cost Impairment Loss($M) | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |
Agentic Work Units (AWUs) Delivered in Quarter2 | 3,200.00 | 1,600.00 | 771.00 | 492.00 | 304.00 | 227.00 | 188.00 | 145.00 | 47.00 | 14.00 | |||
Cumulative Agentic Work Units (AWUs) Delivered All-Time | 7.00 | 3.80 | 2.40 | ||||||||||
Agentic Work Units (AWUs) QoQ Growth(%) | 97.0% | 111.0% | 57.0% | ||||||||||
Agentforce & Data 360 Total ARR (Incl. Informatica Cloud ARR)($M)5 | 3,900 | 3,400 | 2,900 | 1,400 | 1,200 | 900 | |||||||
Agentforce Standalone Annual Recurring Revenue (ARR)($M) | 1,500 | 1,200 | 800 | 540 | 100 | ||||||||
Data 360 & Informatica Cloud Combined ARR($M) | 2,400 | 2,200 | 2,100 | ||||||||||
Informatica Cloud Standalone ARR($M) | 1,100 | 1,100 | 1,100 | ||||||||||
Informatica — Total Revenue Contribution to Salesforce($M) | 456 | 444 | 399 | ||||||||||
Informatica — Subscription & Support Revenue Contribution($M) | 440 | 428 | 388 | ||||||||||
Data 360 — Total Records Ingested4 | 104.00 | 52.00 | 32.00 | 22.00 | 8.00 | ||||||||
Data 360 — Total Records Ingested YoY Growth(%) | 355.0% | 136.0% | 119.0% | 175.0% | 42.0% | ||||||||
Data 360 — Records Accessed via Zero Copy | 82.00 | 35.00 | 15.00 | 8.00 | |||||||||
Data 360 — Zero Copy Records YoY Growth(%) | 731.0% | 277.0% | 341.0% | 326.0% | |||||||||
Data 360 — Unstructured Data Processed | 22.00 | 12.00 | |||||||||||
Trailing 12-Month Dollar Revenue Attrition Rate(%) | 8.0% | 8.0% | 8.0% | 8.0% | 8.0% | 8.0% | 8.0% | ||||||
Total Revenue($M)1 | 11,345 | 11,133 | 11,201 | 10,259 | 10,236 | 9,829 | 9,993 | 9,444 | 9,325 | 9,133 | 9,287 | 8,720 | |
Total Revenue Constant Currency YoY Growth(%) | 11.0% | 12.0% | 10.0% | 8.0% | 9.0% | 8.0% | 9.0% | 8.0% | 9.0% | 11.0% | 10.0% | 10.0% | |
Subscription and Support Revenue($M)8 | 10,820 | 10,593 | 10,675 | 9,726 | 9,690 | 9,297 | 9,451 | 8,879 | 8,764 | 8,585 | 8,748 | 8,141 | |
Subscription and Support Constant Currency YoY Growth(%) | 11.0% | 12.0% | 11.0% | 9.0% | 9.0% | 9.0% | 9.0% | 9.0% | |||||
Agentforce Apps Revenue (New Pillar — Recast FY25–FY27)($M)1 | 7,193 | 6,910 | 6,892 | 6,778 | 6,682 | 6,345 | |||||||
Agentforce Apps — Constant Currency YoY Growth(%) | 8.0% | 7.0% | 6.0% | 7.0% | 7.0% | 7.0% | |||||||
Data 360, Platform, & Other Revenue (New Pillar — Recast FY25–FY27)($M)1 | 3,618 | 3,683 | 3,783 | 2,948 | 3,008 | 2,952 | |||||||
Data 360, Platform, & Other — Constant Currency YoY Growth(%) | 20.0% | 23.0% | 21.0% | 13.0% | 14.0% | 13.0% | |||||||
Agentforce Sales (Sales Cloud) — Constant Currency YoY Growth(%)1 | 9.0% | 10.0% | 8.0% | 8.0% | 8.0% | 7.0% | 9.0% | 11.0% | 10.0% | 11.0% | 10.0% | 10.0% | |
Agentforce Sales (Sales Cloud) Revenue (Legacy Disaggregation through FY26)($M) | 2,333 | 2,297 | 2,267 | 2,131 | 2,134 | 2,119 | 2,071 | 1,998 | 1,969 | 1,906 | |||
Agentforce Service (Service Cloud) — Constant Currency YoY Growth(%)1 | 5.0% | 5.0% | 7.0% | 8.0% | 8.0% | 7.0% | 9.0% | 10.0% | 11.0% | 11.0% | 12.0% | 11.0% | |
Agentforce Service (Service Cloud) Revenue (Legacy Disaggregation through FY26)($M) | 2,531 | 2,495 | 2,458 | 2,334 | 2,327 | 2,288 | 2,257 | 2,182 | 2,158 | 2,074 | |||
Agentforce 360 Platform, Slack & Other — Constant Currency YoY Growth(%)2 | 43.0% | 43.0% | 37.0% | 19.0% | 16.0% | 14.0% | 12.0% | 8.0% | 10.0% | 10.0% | 10.0% | 11.0% | |
Agentforce 360 Platform, Slack & Other Revenue (Legacy Disaggregation through FY26)($M) | 2,655 | 2,180 | 2,084 | 1,963 | 1,918 | 1,825 | 1,786 | 1,718 | 1,720 | 1,686 | |||
Slack — Constant Currency YoY Growth (Legacy through FY26)(%) | 12.0% | 13.0% | 11.0% | 11.0% | 12.0% | 8.0% | 17.0% | 17.0% | 16.0% | 18.0% | |||
Agentforce Marketing & Commerce — Constant Currency YoY Growth(%)1 | -1.0% | -2.0% | -1.0% | 1.0% | 3.0% | 4.0% | 8.0% | 8.0% | 7.0% | 10.0% | 7.0% | 8.0% | |
Agentforce Marketing & Commerce Revenue (Legacy Disaggregation through FY26)($M) | 1,377 | 1,361 | 1,365 | 1,325 | 1,357 | 1,334 | 1,308 | 1,282 | 1,274 | 1,230 | |||
Agentforce Integration & Analytics (Data) — Constant Currency YoY Growth(%)3 | -6.0% | 1.0% | 3.0% | 6.0% | 12.0% | 10.0% | 6.0% | 5.0% | 14.0% | 25.0% | 21.0% | 22.0% | |
Agentforce Integration & Analytics Revenue (Legacy Disaggregation through FY26)($M) | 1,779 | 1,393 | 1,516 | 1,544 | 1,715 | 1,313 | 1,342 | 1,405 | 1,627 | 1,245 | |||
MuleSoft — Constant Currency YoY Growth (Legacy through FY26)(%) | 3.0% | 6.0% | 9.0% | 8.0% | 7.0% | 1.0% | 13.0% | 27.0% | 19.0% | 26.0% | |||
Tableau — Constant Currency YoY Growth (Legacy through FY26)(%) | 3.0% | 4.0% | 15.0% | 12.0% | 3.0% | 5.0% | 11.0% | 21.0% | 20.0% | 16.0% | |||
Professional Services and Other Revenue($M) | 525 | 540 | 526 | 533 | 546 | 532 | 542 | 565 | 561 | 548 | 539 | 579 | |
Americas Revenue($M)1 | 7,404 | 7,233 | 7,285 | 6,703 | 6,736 | 6,469 | 6,660 | 6,220 | 6,201 | 6,062 | 6,176 | 5,862 | |
Americas Revenue — Constant Currency YoY Growth(%) | 10.0% | 11.0% | 9.0% | 8.0% | 9.0% | 7.0% | 8.0% | 6.0% | 8.0% | 11.0% | 9.0% | 9.0% | |
Europe (EMEA) Revenue($M)1 | 2,764 | 2,754 | 2,781 | 2,470 | 2,429 | 2,337 | 2,334 | 2,228 | 2,184 | 2,145 | 2,205 | 1,998 | |
Europe (EMEA) Revenue — Constant Currency YoY Growth(%) | 13.0% | 12.0% | 13.0% | 7.0% | 7.0% | 9.0% | 7.0% | 9.0% | 11.0% | 9.0% | 11.0% | 10.0% | |
Asia Pacific (APAC) Revenue($M)1 | 1,168 | 1,146 | 1,135 | 1,086 | 1,071 | 1,023 | 999 | 996 | 940 | 926 | 906 | 860 | |
Asia Pacific (APAC) Revenue — Constant Currency YoY Growth(%) | 12.0% | 12.0% | 13.0% | 11.0% | 11.0% | 11.0% | 14.0% | 14.0% | 16.0% | 21.0% | 19.0% | 21.0% | |
GAAP Cost of Revenues($M)4 | 2,649 | 2,570 | 2,508 | 2,255 | 2,242 | 2,265 | 2,217 | 2,105 | 2,159 | 2,162 | 2,148 | 2,155 | |
Cost of Revenues — Subscription and Support($M) | 2,021 | 1,953 | 1,875 | 1,665 | 1,645 | 1,611 | 1,581 | 1,501 | 1,556 | 1,560 | 1,581 | 1,571 | |
Cost of Revenues — Professional Services and Other($M) | 628 | 617 | 633 | 590 | 597 | 654 | 636 | 604 | 603 | 602 | 567 | 584 | |
Non-GAAP Cost of Revenues($M) | 2,268 | 2,187 | 2,135 | 1,970 | 1,966 | ||||||||
Non-GAAP Cost of Revenues (% of Revenue)(%) | 20.0% | 20.0% | 19.0% | 19.0% | 19.0% | ||||||||
GAAP Gross Profit($M) | 8,696 | 8,563 | 8,693 | 8,004 | 7,994 | 7,564 | 7,776 | 7,339 | 7,166 | 6,971 | 7,139 | 6,565 | |
GAAP Total Operating Expenses($M)4 | 6,365 | 6,216 | 6,824 | 5,816 | 5,662 | 5,622 | 5,956 | 5,446 | 5,383 | 5,262 | 5,517 | 5,064 | |
GAAP Research and Development (R&D) Expense($M)2 | 1,687 | 1,627 | 1,619 | 1,433 | 1,481 | 1,460 | 1,420 | 1,356 | 1,349 | 1,368 | 1,275 | 1,204 | |
Non-GAAP Research and Development (R&D) Expense($M) | 1,383 | 1,315 | 1,282 | 1,162 | 1,201 | ||||||||
Non-GAAP R&D Expense (% of Revenue)(%) | 12.0% | 12.0% | 12.0% | 11.0% | 12.0% | ||||||||
GAAP Marketing and Sales Expense($M)2 | 3,859 | 3,769 | 4,017 | 3,456 | 3,443 | 3,429 | 3,471 | 3,323 | 3,224 | 3,239 | 3,437 | 3,173 | |
Non-GAAP Marketing and Sales Expense($M) | 3,225 | 3,129 | 3,295 | 2,930 | 2,920 | ||||||||
Non-GAAP Marketing and Sales Expense (% of Revenue)(%) | 29.0% | 28.0% | 29.0% | 29.0% | 29.0% | ||||||||
GAAP General and Administrative (G&A) Expense($M)2 | 725 | 740 | 902 | 667 | 734 | 697 | 767 | 711 | 711 | 647 | 632 | 632 | |
Non-GAAP General and Administrative (G&A) Expense($M) | 597 | 628 | 653 | 558 | 640 | ||||||||
Non-GAAP G&A Expense (% of Revenue)(%) | 5.0% | 5.0% | 6.0% | 6.0% | 6.0% | ||||||||
GAAP Restructuring Charges($M) | 94 | 80 | 286 | 260 | 4 | 36 | 298 | 56 | 99 | 8 | 173 | 55 | |
GAAP Operating Income (Loss)($M)1 | 2,331 | 2,347 | 1,869 | 2,188 | 2,332 | 1,942 | 1,820 | 1,893 | 1,783 | 1,709 | 1,622 | 1,501 | |
GAAP Operating Margin(%) | 20.5% | 21.1% | 16.7% | 21.3% | 22.8% | 19.8% | 18.2% | 20.0% | 19.1% | 18.7% | 17.5% | 17.2% | |
Non-GAAP Operating Income($M) | 3,872 | 3,874 | 3,836 | 3,639 | 3,509 | 3,172 | 3,303 | 3,123 | 3,144 | 2,928 | 2,920 | 2,717 | |
Interest Income($M)3 | 97 | 109 | 82 | 139 | 150 | 169 | 125 | 145 | 181 | 196 | |||
Interest Expense($M) | 473 | 317 | 122 | 67 | 67 | 68 | 68 | 67 | 68 | 69 | |||
Gains (Losses) on Strategic Investments, Net($M) | 2,613 | 558 | 811 | 263 | 6 | -63 | 96 | -217 | -37 | 37 | -35 | -72 | |
Other Non-Operating Income (Expense), Net($M) | 81 | 133 | -52 | 61 | 135 | 163 | 72 | 70 | 91 | 121 | 58 | 58 | |
GAAP Income Before Income Taxes($M)2 | 4,552 | 2,721 | 2,628 | 2,512 | 2,406 | 1,974 | 1,988 | 1,746 | 1,837 | 1,867 | 1,645 | 1,487 | |
GAAP Provision for (Benefit from) Income Taxes($M) | 1,026 | 614 | 685 | 426 | 519 | 433 | 280 | 219 | 408 | 334 | 199 | 263 | |
Non-GAAP Effective Tax Rate(%) | 20.5% | 20.5% | 22.0% | 22.0% | 22.0% | 22.0% | 22.0% | 22.0% | 22.0% | 22.0% | 23.5% | 23.5% | |
GAAP Net Income (Loss)($M)3 | 3,526 | 2,107 | 1,943 | 2,086 | 1,887 | 1,541 | 1,708 | 1,527 | 1,429 | 1,533 | 1,446 | 1,224 | |
Non-GAAP Net Income($M) | 4,844 | 3,377 | 3,584 | 3,091 | 2,795 | 2,499 | 2,707 | 2,321 | 2,495 | 2,407 | 2,251 | 2,068 | |
Non-GAAP Diluted Earnings Per Share (EPS)($) | 5.90 | 3.88 | 3.81 | 3.25 | 2.91 | 2.58 | 2.78 | 2.41 | 2.56 | 2.44 | 2.29 | 2.11 | |
Non-GAAP Basic Earnings Per Share (EPS)($) | 5.91 | 3.89 | 3.83 | 3.26 | 2.92 | 2.60 | 2.82 | 2.43 | 2.59 | 2.48 | 2.32 | 2.13 | |
Total Stock-Based Compensation (SBC) Expense($M)5 | 906 | 857 | 1,083 | 819 | 793 | 814 | 803 | 820 | 810 | 750 | 674 | 693 | |
SBC Expense — Cost of Revenues($M) | 147 | 138 | 147 | 129 | 126 | 151 | 132 | 135 | 132 | 119 | 107 | 109 | |
SBC Expense — Research and Development (R&D)($M) | 301 | 310 | 336 | 271 | 280 | 275 | 277 | 278 | 276 | 260 | 237 | 238 | |
SBC Expense — Marketing and Sales($M) | 345 | 320 | 413 | 296 | 293 | 285 | 294 | 312 | 309 | 290 | 247 | 275 | |
SBC Expense — General and Administrative (G&A)($M) | 111 | 102 | 187 | 109 | 94 | 88 | 100 | 95 | 91 | 81 | 76 | 71 | |
SBC Expense — Restructuring($M) | 2 | 10 | 0 | 14 | 0 | 15 | 0 | 0 | 2 | 0 | 7 | 0 | |
Total Amortization of Purchased Intangible Assets($M)2 | 522 | 561 | 408 | 386 | 380 | 395 | -1,837 | 354 | 454 | 461 | 199 | 468 | |
Amortization of Purchased Intangibles — Cost of Revenues($M) | 234 | 244 | 224 | 156 | 150 | 162 | 150 | 131 | 231 | 238 | 235 | 245 | |
Amortization of Purchased Intangibles — Marketing and Sales($M) | 288 | 317 | 302 | 230 | 230 | 233 | 232 | 223 | 223 | 223 | 223 | 223 | |
Next-Quarter Guidance — Revenue Low ($B)7 | 11.42 | 11.27 | 11.03 | 11.13 | 10.24 | 10.11 | 9.12 | 9.18 | |||||
Next-Quarter Guidance — Revenue High ($B) | 11.50 | 11.35 | 11.08 | 11.23 | 10.29 | 10.16 | 9.17 | 9.23 | |||||
Next-Quarter Guidance — Current RPO (cRPO) YoY Growth(%) | 14.0% | 14.0% | 14.0% | 15.0% | 10.0% | 11.0% | 10.0% | ||||||
Next-Quarter Guidance — Current RPO (cRPO) Constant Currency YoY Growth(%) | 14.0% | 13.0% | 13.0% | 13.0% | 9.0% | ||||||||
Next-Quarter Guidance — GAAP Diluted EPS Low($) | 1.81 | 1.74 | 1.77 | 1.47 | 1.60 | 1.80 | |||||||
Next-Quarter Guidance — GAAP Diluted EPS High($) | 1.83 | 1.76 | 1.79 | 1.49 | 1.62 | 1.82 | |||||||
Next-Quarter Guidance — Non-GAAP Diluted EPS Low($) | 3.42 | 3.25 | 3.11 | 3.02 | 2.84 | 2.76 | |||||||
Next-Quarter Guidance — Non-GAAP Diluted EPS High($) | 3.44 | 3.27 | 3.13 | 3.04 | 2.86 | 2.78 | |||||||
Full-Year Guidance — Revenue Low ($B)7 | 46.10 | 45.90 | 45.80 | 41.45 | 41.10 | 41.00 | 37.70 | 34.75 | |||||
Full-Year Guidance — Revenue High ($B) | 46.40 | 46.20 | 46.20 | 41.55 | 41.30 | 41.30 | 38.00 | 34.80 | |||||
Full-Year Guidance — GAAP Operating Margin(%) | 20.1% | 20.6% | 20.9% | 20.3% | 21.2% | 21.6% | 20.4% | 14.5% | |||||
Full-Year Guidance — Non-GAAP Operating Margin(%) | 34.3% | 34.3% | 34.3% | 34.1% | 34.1% | 34.0% | 32.5% | 30.5% | |||||
Full-Year Guidance — GAAP Diluted EPS Low($) | 10.21 | 7.93 | 7.85 | 7.22 | 6.99 | 7.15 | |||||||
Full-Year Guidance — GAAP Diluted EPS High($) | 10.25 | 7.99 | 7.93 | 7.24 | 7.03 | 7.21 | |||||||
Full-Year Guidance — Non-GAAP Diluted EPS Low($) | 16.67 | 14.06 | 13.11 | 11.75 | 11.33 | 11.27 | |||||||
Full-Year Guidance — Non-GAAP Diluted EPS High($) | 16.71 | 14.12 | 13.19 | 11.77 | 11.37 | 11.33 | |||||||
Operating Cash Flow (OCF)($M)7 | 1,269 | 6,701 | 5,464 | 2,316 | 740 | 6,476 | 3,970 | 1,983 | 892 | 6,247 | 3,403 | 1,532 | |
Operating Cash Flow YoY Growth(%) | 71.0% | 3.0% | 38.0% | 17.0% | -17.0% | 4.0% | |||||||
Capital Expenditures (CapEx)($M) | 171 | 145 | 141 | 139 | 135 | 179 | 154 | 204 | 137 | 163 | 147 | 166 | |
Depreciation and Amortization (Cash Flow)($M) | 966 | 985 | -1,311 | 851 | 817 | 843 | -1,600 | 814 | 907 | 879 | -1,906 | 862 | |
Change in Accounts Receivable (Cash Flow)($M) | -1,396 | 9,431 | -8,632 | 123 | -1,242 | 7,591 | -7,171 | 655 | -1,136 | 7,162 | -6,564 | 550 | |
Change in Unearned Revenue (Cash Flow)($M) | -1,577 | -3,999 | 8,671 | -1,559 | -1,244 | -2,944 | 7,139 | -1,761 | -839 | -2,955 | 6,439 | -1,677 | |
Change in Accounts Payable & Accrued Expenses (Cash Flow)($M) | 891 | -1,897 | 2,238 | 0 | -217 | -1,007 | 1,592 | 32 | 220 | -755 | 1,129 | 172 | |
Cash Paid for Interest($M) | 153 | 87 | 133 | 28 | 87 | 28 | 87 | 28 | 90 | 28 | 90 | 28 | |
Non-GAAP Free Cash Flow (OCF less CapEx)($M)1 | 1,098 | 6,556 | 5,323 | 2,177 | 605 | 6,297 | 3,816 | 1,779 | 755 | 6,084 | 3,256 | 1,366 | |
Free Cash Flow YoY Growth(%) | 81.0% | 4.0% | 39.0% | 22.0% | -20.0% | 4.0% | |||||||
Cash Flows from Investing Activities($M)1 | -1,197 | -2,183 | -8,707 | 519 | 1,165 | -1,567 | -2,936 | -217 | 2,641 | -2,651 | -468 | -54 | |
Cash Paid for Business Acquisitions, Net of Cash Acquired($M) | -52 | -1,452 | -8,236 | -978 | -54 | 0 | -2,217 | -179 | 0 | -338 | 0 | -82 | |
Cash Flows from Financing Activities($M)2 | -622 | -2,921 | 1,588 | -4,244 | -2,503 | -2,920 | -73 | -1,446 | -5,802 | -2,108 | -946 | -1,765 | |
Effect of Exchange Rate Changes on Cash($M) | -75 | 11 | 4 | 22 | 35 | 91 | -110 | -5 | -7 | -2 | 30 | -32 | |
Net Increase (Decrease) in Cash and Cash Equivalents($M) | -625 | 1,608 | -1,651 | -1,387 | -563 | 2,080 | 851 | 315 | -2,276 | 1,486 | 2,019 | -319 | |
Strategic Investments Carrying Value (Salesforce Ventures)($M)6 | 11,324 | 7,772 | 7,591 | 6,410 | 5,085 | 4,941 | 4,852 | 4,845 | 5,017 | 4,978 | 4,848 | 4,774 | |
Strategic Investments — Privately Held Equity Securities($M) | 11,292 | 7,732 | 7,547 | 6,366 | 5,040 | 4,905 | 4,811 | 4,752 | 4,917 | 4,845 | 4,767 | 4,705 | |
Net Gains (Losses) on Strategic Investments Recognized in Income($M) | 2,613 | 558 | 811 | 263 | 6 | -63 | 96 | -217 | -37 | 37 | -35 | -72 | |
Realized Gains (Losses) on Strategic Investments($M) | 4 | 350 | 24 | 4 | 26 | -7 | 60 | -1 | 1 | 59 | -7 | 14 | |
Unrealized Gains (Losses) on Strategic Investments($M)2 | 2,609 | 208 | 787 | 259 | -20 | -56 | 36 | -216 | -38 | -22 | -28 | -86 | |
Unrealized Gains (Losses) — Privately Held Equity Securities($M) | 2,894 | 328 | 982 | 428 | 53 | 7 | 191 | 18 | 44 | 105 | 54 | 14 | |
Unrealized Gains (Losses) — Publicly Traded Equity Securities($M) | 0 | -1 | -1 | 0 | 13 | -16 | -5 | 8 | -22 | 3 | 29 | -2 | |
Cash Purchases of Strategic Investments($M) | 958 | 325 | 512 | 1,123 | 174 | 149 | 165 | 67 | 104 | 203 | 106 | 103 | |
Cash Proceeds from Sales of Strategic Investments($M) | 179 | 415 | 72 | 68 | 38 | 6 | 8 | 13 | 52 | 53 | 6 | 80 | |
Marketable Debt Securities — Total Fair Value (AFS)($M)13 | 3,093 | 2,902 | 2,238 | 2,345 | 5,007 | 6,480 | 5,184 | 4,760 | 4,954 | 7,712 | 5,722 | 5,410 | |
Marketable Debt Securities — Total Amortized Cost($M) | 3,104 | 2,902 | 2,223 | 2,331 | 5,009 | 6,479 | 5,215 | 4,793 | 4,995 | 7,802 | 5,782 | 5,550 | |
Marketable Debt Securities — Gross Unrealized Gains($M) | 1 | 5 | 16 | 15 | 12 | 19 | 9 | 9 | 8 | 4 | 16 | 1 | |
Marketable Debt Securities — Gross Unrealized Losses($M) | 12 | 5 | 1 | 1 | 14 | 18 | 40 | 42 | 49 | 94 | 76 | 141 | |
Corporate Debt Securities — Fair Value($M)1 | 1,564 | 1,467 | 1,353 | 1,441 | 2,673 | 2,782 | 2,557 | 2,493 | 2,326 | 3,699 | 2,978 | 3,040 | |
Corporate Debt Securities — Amortized Cost($M) | 1,570 | 1,467 | 1,343 | 1,431 | 2,671 | 2,779 | 2,574 | 2,511 | 2,348 | 3,751 | 3,014 | 3,123 | |
U.S. Treasury & Agency Securities — Fair Value($M)1 | 740 | 673 | 170 | 170 | 526 | 1,147 | 542 | 405 | 448 | 541 | 575 | 373 | |
U.S. Treasury & Agency Securities — Amortized Cost($M) | 743 | 673 | 168 | 168 | 527 | 1,148 | 546 | 410 | 454 | 552 | 583 | 386 | |
Asset-Backed Securities (ABS) — Fair Value($M)1 | 562 | 551 | 622 | 645 | 1,192 | 1,232 | 1,217 | 1,016 | 835 | 1,645 | 1,379 | 1,311 | |
Asset-Backed Securities (ABS) — Amortized Cost($M) | 563 | 550 | 618 | 642 | 1,190 | 1,229 | 1,218 | 1,018 | 837 | 1,655 | 1,381 | 1,329 | |
Commercial Paper — Fair Value($M)1 | 104 | 94 | 30 | 18 | 255 | 928 | 506 | 527 | 912 | 1,223 | 213 | 33 | |
Commercial Paper — Amortized Cost($M) | 104 | 94 | 30 | 18 | 255 | 928 | 506 | 527 | 912 | 1,223 | 213 | 33 | |
Mortgage-Backed Securities (MBS) — Fair Value($M)1 | 35 | 32 | 31 | 32 | 141 | 140 | 122 | 119 | 174 | 262 | 236 | 247 | |
Mortgage-Backed Securities (MBS) — Amortized Cost($M) | 36 | 33 | 32 | 33 | 145 | 144 | 128 | 125 | 181 | 272 | 244 | 260 | |
Municipal Notes — Fair Value($M)1 | 18 | 29 | 17 | 26 | 68 | 85 | 107 | 95 | 97 | 134 | 136 | 161 | |
Municipal Notes — Amortized Cost($M) | 18 | 29 | 17 | 26 | 68 | 85 | 108 | 96 | 99 | 137 | 139 | 166 | |
Other Debt Securities — Fair Value($M)1 | 70 | 55 | 15 | 12 | 133 | 140 | 106 | 79 | 130 | 139 | 127 | 160 | |
Other Debt Securities — Amortized Cost($M) | 70 | 55 | 15 | 12 | 133 | 140 | 106 | 79 | 130 | 140 | 127 | 163 | |
Marketable Securities Maturity — Due Within 1 Year (Fair Value)($M) | 1,202 | 1,060 | 460 | 462 | 1,527 | 3,197 | 2,081 | 2,019 | 2,889 | 4,092 | 2,523 | 2,169 | |
Marketable Securities Maturity — Due in 1 to 5 Years (Fair Value)($M) | 1,890 | 1,841 | 1,777 | 1,882 | 3,471 | 3,276 | 3,098 | 2,740 | 2,058 | 3,613 | 3,180 | 3,221 | |
Marketable Securities Maturity — Due in 5 to 10 Years (Fair Value)($M) | 1 | 1 | 1 | 1 | 9 | 7 | 5 | 1 | 7 | 7 | 19 | 20 | |
Total Lease Commitments Including Uncommenced Leases ($B)1 | 4.20 | 4.40 | 4.40 | 4.40 | 4.00 | 4.70 | |||||||
Facilities Space Lease Commitments ($B) | 3.50 | 3.70 | 3.80 | 3.90 | 3.30 | 3.60 | |||||||
Operating Lease Right-of-Use (ROU) Assets($M)5 | 1,787 | 1,889 | 2,003 | 1,949 | 2,028 | 2,129 | 2,157 | 2,167 | 2,130 | 2,255 | 2,366 | 2,518 | |
Operating Lease Liabilities, Total($M) | 2,455 | 2,604 | 2,737 | 2,702 | 2,801 | 2,934 | 2,959 | 2,992 | 2,963 | 3,087 | 3,162 | 3,287 | |
Operating Lease Liabilities, Current($M) | 531 | 557 | 548 | 564 | 580 | 593 | 579 | 572 | 559 | 568 | 518 | 523 | |
Operating Lease Liabilities, Noncurrent($M) | 1,924 | 2,047 | 2,189 | 2,137 | 2,221 | 2,341 | 2,380 | 2,420 | 2,404 | 2,519 | 2,644 | 2,764 | |
Operating Lease Cost($M) | 129 | 146 | 155 | 163 | 149 | 147 | 171 | 162 | 193 | 158 | 218 | 163 | |
Operating Lease Undiscounted Future Lease Payments, Total($M)5 | 2,771 | 2,948 | 3,075 | 3,012 | 3,150 | 3,249 | 3,296 | 3,369 | 3,314 | 3,458 | 3,569 | 3,685 | |
Operating Lease Payments — Year 1 (Next 12 Months)($M) | 581 | 578 | 615 | 616 | 609 | 595 | 653 | 167 | 316 | 489 | 598 | 610 | |
Operating Lease Payments — Year 2($M) | 488 | 496 | 571 | 568 | 557 | 545 | 564 | 637 | 601 | 587 | 587 | 585 | |
Operating Lease Payments — Year 3($M) | 336 | 341 | 493 | 476 | 468 | 458 | 522 | 565 | 525 | 521 | 521 | 519 | |
Operating Lease Payments — Year 4($M) | 270 | 270 | 338 | 324 | 316 | 306 | 440 | 505 | 459 | 456 | 458 | 459 | |
Operating Lease Less: Imputed Interest($M) | 316 | 344 | 338 | 310 | 349 | 315 | 337 | 377 | 351 | 371 | 407 | 398 | |
Finance Lease Liabilities, Total (Server & Data Center Equipment)($M)2 | 633 | 664 | 535 | 496 | 572 | 651 | 678 | 754 | 795 | 876 | 974 | 1,047 | |
Finance Lease Principal Payments($M) | 176 | 130 | 146 | 160 | 99 | 179 | 98 | 100 | 285 | 120 | 123 | 114 | |
Finance Lease Undiscounted Future Payments, Total($M)5 | 684 | 718 | 569 | 527 | 607 | 681 | 708 | 797 | 829 | 922 | 1,028 | 1,099 | |
Finance Lease Payments — Year 1($M) | 181 | 169 | 289 | 270 | 271 | 265 | 352 | 91 | 190 | 291 | 397 | 399 | |
Finance Lease Payments — Year 2($M) | 138 | 124 | 120 | 94 | 91 | 86 | 244 | 359 | 341 | 340 | 342 | 334 | |
Finance Lease Payments — Year 3($M) | 120 | 107 | 76 | 50 | 45 | 42 | 71 | 246 | 230 | 228 | 230 | 222 | |
Finance Lease Payments — Year 4($M) | 89 | 75 | 58 | 33 | 28 | 25 | 29 | 69 | 55 | 53 | 52 | 46 | |
Finance Lease Less: Imputed Interest($M) | 51 | 54 | 34 | 31 | 35 | 30 | 30 | 43 | 34 | 46 | 54 | 52 | |
Property and Equipment, Net($M) | 3,042 | 3,150 | 3,120 | 3,147 | 3,154 | 3,131 | 3,236 | 3,416 | 3,580 | 3,506 | 3,689 | 3,807 | |
Goodwill Carrying Value($M) | 59,250 | 59,291 | 57,941 | 52,457 | 51,438 | 51,281 | 51,283 | 49,093 | 48,941 | 48,940 | 48,620 | 48,614 | |
Acquired Intangible Assets, Net — Total($M)7 | 6,142 | 6,650 | 6,815 | 3,491 | 3,669 | 4,033 | 4,428 | 4,119 | 4,415 | 4,869 | 5,278 | 5,737 | |
Acquired Intangible Assets, Gross — Total($M) | 14,549 | 14,535 | 14,139 | 10,407 | 10,199 | 10,183 | 10,183 | 11,711 | 11,653 | 11,653 | 11,601 | 11,861 | |
Acquired Intangible Assets — Accumulated Amortization Total($M) | 8,407 | 7,885 | 7,324 | 6,916 | 6,530 | 6,150 | 5,755 | 7,592 | 7,238 | 6,784 | 6,323 | 6,124 | |
Acquired Intangible Assets — Additions, Net($M) | 14 | 396 | 3,732 | 208 | 16 | 0 | -1,528 | 58 | 0 | 52 | -260 | 23 | |
Acquired Developed Technology — Net Carrying Value($M)3 | 2,186 | 2,405 | 2,389 | 962 | 909 | 1,043 | 1,205 | 918 | 991 | 1,222 | 1,416 | 1,653 | |
Acquired Developed Technology — Gross Carrying Value($M) | 5,071 | 5,056 | 4,796 | 3,182 | 2,974 | 2,958 | 2,958 | 4,726 | 4,668 | 4,668 | 4,624 | 4,867 | |
Acquired Developed Technology — Accumulated Amortization($M) | 2,885 | 2,651 | 2,407 | 2,220 | 2,065 | 1,915 | 1,753 | 3,808 | 3,677 | 3,446 | 3,208 | 3,214 | |
Acquired Developed Technology — Period Amortization Expense($M) | 234 | 244 | 187 | 155 | 150 | 162 | -2,055 | 131 | 231 | 238 | -6 | 245 | |
Customer Relationships — Net Carrying Value($M)3 | 3,652 | 3,883 | 4,019 | 2,431 | 2,645 | 2,858 | 3,074 | 3,065 | 3,276 | 3,486 | 3,689 | 3,899 | |
Customer Relationships — Gross Carrying Value($M) | 8,783 | 8,784 | 8,659 | 6,894 | 6,894 | 6,894 | 6,894 | 6,682 | 6,682 | 6,682 | 6,674 | 6,691 | |
Customer Relationships — Accumulated Amortization($M) | 5,131 | 4,901 | 4,640 | 4,463 | 4,249 | 4,036 | 3,820 | 3,617 | 3,406 | 3,196 | 2,985 | 2,792 | |
Customer Relationships — Period Amortization Expense($M) | 230 | 261 | 177 | 214 | 213 | 216 | 203 | 211 | 210 | 211 | 193 | 210 | |
Other Acquired Intangible Assets — Net Carrying Value($M)3 | 304 | 362 | 407 | 98 | 115 | 132 | 149 | 136 | 148 | 161 | 173 | 185 | |
Other Acquired Intangible Assets — Gross Carrying Value($M) | 695 | 695 | 684 | 331 | 331 | 331 | 331 | 303 | 303 | 303 | 303 | 303 | |
Other Acquired Intangible Assets — Accumulated Amortization($M) | 391 | 333 | 277 | 233 | 216 | 199 | 182 | 167 | 155 | 142 | 130 | 118 | |
Other Acquired Intangible Assets — Period Amortization Expense($M) | 58 | 56 | 44 | 17 | 17 | 17 | 15 | 12 | 13 | 12 | 12 | 13 | |
Expected Future Intangible Amortization — Year 1 (Next 12 Months)($M)3 | 1,499 | 1,495 | 1,842 | 1,205 | 1,148 | 1,143 | 1,522 | 353 | 699 | 1,153 | 1,605 | 1,605 | |
Expected Future Intangible Amortization — Year 2($M) | 1,189 | 1,186 | 1,412 | 805 | 747 | 742 | 1,147 | 1,392 | 1,372 | 1,372 | 1,363 | 1,363 | |
Expected Future Intangible Amortization — Year 3($M) | 764 | 762 | 1,104 | 628 | 580 | 578 | 745 | 1,024 | 1,005 | 1,005 | 996 | 995 | |
Expected Future Intangible Amortization — Year 4($M) | 497 | 497 | 710 | 318 | 294 | 294 | 578 | 639 | 628 | 628 | 619 | 618 | |
Total Cash, Cash Equivalents and Marketable Securities2 | |||||||||||||
Cash and Cash Equivalents($M) | 8,310 | 8,935 | 7,327 | 8,978 | 10,365 | 10,928 | 8,848 | 7,997 | 7,682 | 9,958 | 8,472 | 6,453 | |
Marketable Securities (Short-Term Investments)($M) | 3,093 | 2,902 | 2,238 | 2,345 | 5,007 | 6,480 | 5,184 | 4,760 | 4,954 | 7,712 | 5,722 | 5,410 | |
Total Assets($M)4 | 109,620 | 106,680 | 112,305 | 95,144 | 97,573 | 98,610 | 102,928 | 91,395 | 92,180 | 96,180 | 99,823 | 91,022 | |
Total Current Assets($M) | 22,083 | 21,613 | 28,222 | 21,063 | 25,331 | 25,866 | 29,727 | 21,425 | 21,862 | 25,604 | 29,074 | 20,202 | |
Accounts Receivable, Net($M) | 6,320 | 5,080 | 14,339 | 5,474 | 5,596 | 4,354 | 11,945 | 4,741 | 5,391 | 4,273 | 11,414 | 4,850 | |
Prepaid Expenses and Other Current Assets($M) | 2,286 | 2,631 | 2,243 | 2,431 | 2,501 | 2,180 | 1,779 | 2,091 | 1,984 | 1,796 | 1,561 | 1,732 | |
Other Noncurrent Assets($M) | 3,122 | 3,395 | 3,628 | 4,334 | 4,602 | 4,887 | 4,770 | 4,209 | 4,034 | 3,742 | 3,433 | 3,176 | |
Total Liabilities($M)2 | 71,242 | 72,445 | 53,163 | 35,123 | 36,245 | 37,944 | 41,755 | 32,870 | 34,547 | 36,497 | 40,177 | 32,932 | |
Total Current Liabilities($M) | 26,336 | 27,502 | 37,118 | 21,410 | 22,532 | 24,196 | 27,980 | 19,375 | 21,001 | 23,149 | 26,631 | 19,394 | |
Other Noncurrent Liabilities($M) | 3,694 | 3,616 | 3,417 | 3,138 | 3,056 | 2,972 | 2,962 | 2,643 | 2,712 | 2,400 | 2,475 | 2,348 | |
Total Stockholders' Equity($M)4 | 38,378 | 34,235 | 59,142 | 60,021 | 61,328 | 60,666 | 61,173 | 58,525 | 57,633 | 59,683 | 59,646 | 58,090 | |
Additional Paid-In Capital($M) | 66,029 | 64,913 | 68,835 | 67,448 | 66,701 | 65,490 | 64,576 | 63,114 | 62,143 | 60,946 | 59,841 | 58,149 | |
Retained Earnings (Accumulated Deficit)($M) | 27,107 | 23,954 | 22,221 | 20,673 | 18,987 | 17,504 | 16,369 | 15,049 | 13,907 | 12,866 | 11,721 | 10,275 | |
Treasury Stock, at Cost($M) | -55,022 | -55,028 | -32,228 | -28,255 | -24,408 | -22,199 | -19,507 | -19,414 | -18,182 | -13,860 | -11,692 | -10,004 | |
Accumulated Other Comprehensive Income (Loss)($M) | 263 | 395 | 313 | 154 | 47 | -130 | -266 | -225 | -236 | -270 | -225 | -331 | |
Total Debt Carrying Value (Current + Noncurrent)($M)25 | 39,288 | 39,280 | 14,439 | 8,438 | 8,436 | 8,435 | 8,433 | 8,432 | 8,430 | 9,429 | 9,426 | 9,425 | |
Total Debt Principal Face Amount($M) | 39,500 | 39,500 | 14,500 | 8,500 | 8,500 | 8,500 | 8,500 | 8,500 | 8,500 | 9,500 | 9,500 | 9,500 | |
Current Debt (Due Within 12 Months)($M) | 0 | 0 | 4,000 | 0 | 0 | 0 | 0 | 0 | 0 | 1,000 | 999 | 999 | |
Noncurrent Long-Term Debt($M) | 39,288 | 39,280 | 10,439 | 8,438 | 8,436 | 8,435 | 8,433 | 8,432 | 8,430 | 8,429 | 8,427 | 8,426 | |
3.700% Senior Notes due April 2028 — Carrying Value($M)1 | 1,498 | 1,497 | 1,497 | 1,497 | 1,496 | 1,496 | 1,496 | 1,495 | 1,495 | 1,495 | 1,495 | 1,494 | |
3.700% Senior Notes due April 2028 — Principal Face Value($M) | 1,500 | 1,500 | 1,500 | 1,500 | 1,500 | 1,500 | 1,500 | 1,500 | 1,500 | 1,500 | 1,500 | 1,500 | |
1.500% Senior Sustainability Notes due July 2028 — Carrying Value($M)1 | 997 | 997 | 996 | 996 | 996 | 995 | 995 | 995 | 994 | 994 | 994 | 993 | |
1.500% Senior Sustainability Notes due July 2028 — Principal Face Value($M) | 1,000 | 1,000 | 1,000 | 1,000 | 1,000 | 1,000 | 1,000 | 1,000 | 1,000 | 1,000 | 1,000 | 1,000 | |
1.950% Senior Notes due July 2031 — Carrying Value($M)1 | 1,494 | 1,493 | 1,493 | 1,493 | 1,492 | 1,492 | 1,491 | 1,491 | 1,491 | 1,491 | 1,490 | 1,490 | |
1.950% Senior Notes due July 2031 — Principal Face Value($M) | 1,500 | 1,500 | 1,500 | 1,500 | 1,500 | 1,500 | 1,500 | 1,500 | 1,500 | 1,500 | 1,500 | 1,500 | |
2.700% Senior Notes due July 2041 — Carrying Value($M)1 | 1,238 | 1,237 | 1,237 | 1,237 | 1,237 | 1,237 | 1,236 | 1,236 | 1,236 | 1,236 | 1,235 | 1,235 | |
2.700% Senior Notes due July 2041 — Principal Face Value($M) | 1,250 | 1,250 | 1,250 | 1,250 | 1,250 | 1,250 | 1,250 | 1,250 | 1,250 | 1,250 | 1,250 | 1,250 | |
2.900% Senior Notes due July 2051 — Carrying Value($M)1 | 1,980 | 1,980 | 1,980 | 1,979 | 1,979 | 1,979 | 1,979 | 1,979 | 1,978 | 1,978 | 1,978 | 1,979 | |
2.900% Senior Notes due July 2051 — Principal Face Value($M) | 2,000 | 2,000 | 2,000 | 2,000 | 2,000 | 2,000 | 2,000 | 2,000 | 2,000 | 2,000 | 2,000 | 2,000 | |
3.050% Senior Notes due July 2061 — Carrying Value($M)1 | 1,236 | 1,236 | 1,236 | 1,236 | 1,236 | 1,236 | 1,236 | 1,236 | 1,236 | 1,235 | 1,235 | 1,235 | |
3.050% Senior Notes due July 2061 — Principal Face Value($M) | 1,250 | 1,250 | 1,250 | 1,250 | 1,250 | 1,250 | 1,250 | 1,250 | 1,250 | 1,250 | 1,250 | 1,250 | |
2026 Term Loan Credit Agreement (4.26%) — Carrying Value($M) | 5,995 | 5,995 | 0 | ||||||||||
4.500% Senior Notes due March 2028 — Carrying Value($M) | 3,490 | 3,488 | 0 | ||||||||||
4.650% Senior Notes due March 2029 — Carrying Value($M) | 4,237 | 4,236 | 0 | ||||||||||
4.900% Senior Notes due September 2031 — Carrying Value($M) | 3,728 | 3,728 | 0 | ||||||||||
5.200% Senior Notes due March 2033 — Carrying Value($M) | 2,732 | 2,731 | 0 | ||||||||||
5.550% Senior Notes due March 2036 — Carrying Value($M) | 4,474 | 4,473 | 0 | ||||||||||
6.400% Senior Notes due March 2046 — Carrying Value($M) | 1,486 | 1,486 | 0 | ||||||||||
6.550% Senior Notes due March 2056 — Carrying Value($M) | 3,713 | 3,713 | 0 | ||||||||||
6.700% Senior Notes due March 2066 — Carrying Value($M) | 990 | 990 | 0 | ||||||||||
0.625% Senior Notes due July 2024 — Carrying Value (Matured)($M) | 0 | 0 | 0 | 1,000 | 999 | 999 | |||||||
3.250% Senior Notes due April 2023 — Carrying Value (Matured)($M) | 0 | 0 | |||||||||||
Loan Assumed on 50 Fremont — Carrying Value (Matured)($M) | 0 | 0 | |||||||||||
Debt Principal Maturities — Year 1 (Next 12 Months)($M) | 0 | 0 | 4,000 | 0 | 0 | 0 | 0 | 0 | 0 | 1,000 | 1,000 | 0 | |
Debt Principal Maturities — Year 2($M) | 6,000 | 6,000 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1,000 | |
Debt Principal Maturities — Year 3($M) | 4,250 | 4,250 | 4,500 | 2,500 | 2,500 | 2,500 | 0 | 0 | 0 | 0 | 0 | 0 | |
Debt Principal Maturities — Year 4($M) | 0 | 0 | 0 | 0 | 0 | 0 | 2,500 | 0 | 0 | 0 | 0 | 0 | |
Cash Paid for Share Repurchases($M)2 | 84 | 27,248 | 3,937 | 3,801 | 2,225 | 2,633 | 76 | 1,285 | 4,335 | 2,133 | 1,692 | 1,925 | |
Share Repurchase Authorization Remaining($M) | 22,900 | 22,900 | 17,900 | 21,900 | 5,700 | 7,900 | 10,600 | 10,600 | 11,900 | 16,200 | 8,300 | 10,000 | |
Shares Repurchased in Quarter (Part II Item 2 Table) | 0.00 | 114.00 | 16.00 | 15.00 | 8.00 | 10.00 | 0.00 | 5.00 | 18.00 | 7.00 | 7.00 | 9.00 | |
Cash Dividends Paid($M)1 | 364 | 365 | 391 | 395 | 399 | 402 | 383 | 382 | 384 | 388 | 0 | 0 | |
Quarterly Cash Dividend Declared per Share($) | 0.44 | 0.44 | 0.42 | 0.42 | 0.42 | 0.42 | 0.40 | 0.40 | 0.40 | 0.40 | |||
Unrecognized Stock-Based Compensation Cost($M)8 | 8,324 | 9,027 | 6,042 | 6,406 | 7,037 | 7,599 | 5,584 | 6,285 | 7,091 | 7,766 | 5,256 | 5,496 | |
Expected Unrecognized SBC Amortization — Year 1($M) | 2,918 | 2,881 | 2,866 | 2,514 | 2,514 | 2,435 | 2,602 | 844 | 1,721 | 2,483 | 2,497 | 697 | |
Expected Unrecognized SBC Amortization — Year 2($M) | 2,052 | 2,019 | 1,946 | 1,826 | 1,807 | 1,794 | |||||||
Expected Unrecognized SBC Amortization — Year 3($M) | 1,235 | 1,174 | 1,016 | 955 | 905 | 869 | |||||||
Expected Unrecognized SBC Amortization — Year 4($M) | 164 | 131 | 214 | 154 | 110 | 92 | |||||||
Nonvested Restricted Stock Units (RSUs) Outstanding2 | 39.00 | 40.00 | 26.00 | 26.00 | 28.00 | 30.00 | 26.00 | 28.00 | 30.00 | 33.00 | 28.00 | 28.00 | |
Nonvested RSUs — Aggregate Intrinsic Value($M) | 7,144 | 7,038 | 5,332 | 6,742 | 7,161 | 8,102 | 8,796 | 8,181 | 7,873 | 8,801 | 7,738 | 5,807 | |
Performance Shares Granted | 0.00 | 1.00 | 0.00 | 0.00 | 0.00 | 2.00 | 0.00 | 0.00 | 0.00 | 1.00 | 0.00 | 0.00 | |
Stock Options Outstanding2 | 7.00 | 7.00 | 6.00 | 7.00 | 7.00 | 7.00 | 8.00 | 9.00 | 10.00 | 11.00 | 12.00 | 16.00 | |
Stock Options Outstanding — Weighted-Average Exercise Price($) | 206 | 204 | 208 | 205 | 205 | 204 | 199 | 193 | 192 | 191 | 186 | 184 | |
Stock Options Outstanding — Aggregate Intrinsic Value($M) | 93 | 92 | 137 | 674 | 696 | 527 | 1,140 | 965 | 738 | 1,222 | 1,252 | 480 | |
Proceeds from Employee Stock Plans($M) | 79 | 230 | 274 | 239 | 232 | 294 | 484 | 321 | 202 | 533 | 869 | 274 | |
Payments for Employee Tax Withholding on Share-Based Compensation($M) | 77 | 250 | 212 | 127 | 12 | 0 | 0 | 0 | 0 | ||||
Cash Income Taxes Paid, Net($M) | 222 | 239 | 159 | 133 | 891 | 99 | 673 | 471 | 823 | 94 | 318 | 458 | |
Braze, Inc. (BRZE) — Total Customers14 | 2,789 | 2,713 | 2,609 | 2,528 | 2,422 | 2,342 | 2,296 | 2,211 | 2,163 | 2,102 | 2,044 | 2,011 | |
Braze, Inc. (BRZE) — Large Customers with ARR >= $500,000 | 361 | 349 | 333 | 303 | 282 | 262 | 247 | 234 | 222 | 212 | 202 | 189 | |
Braze, Inc. (BRZE) — Dollar-Based Net Retention Rate (All Customers)(%) | 110.0% | 110.0% | 109.0% | 108.0% | 108.0% | 109.0% | 111.0% | 113.0% | 114.0% | 117.0% | 117.0% | 118.0% | |
Braze, Inc. (BRZE) — Dollar-Based Net Retention Rate (Customers >= $500K ARR)(%) | 112.0% | 111.0% | 110.0% | 110.0% | 111.0% | 112.0% | 114.0% | 116.0% | 117.0% | 119.0% | 120.0% | 121.0% | |
Braze, Inc. (BRZE) — Total Remaining Performance Obligations (RPO)($M) | 1,093 | 1,079 | 1,033 | 891 | 862 | 829 | 793 | 717 | 690 | 657 | 639 | 560 | |
Braze, Inc. (BRZE) — Current Remaining Performance Obligations (cRPO <= 12M)($M) | 691 | 670 | 642 | 573 | 558 | 522 | 505 | 458 | 438 | 420 | 409 | 370 | |
Braze, Inc. (BRZE) — Revenue($M) | 227 | 211 | 205 | 191 | 180 | 162 | 160 | 152 | 146 | 136 | 131 | 124 | |
Braze, Inc. (BRZE) — Gross Profit($M) | 152 | 139 | 134 | 128 | 122 | 111 | 111 | 106 | 102 | 90.9 | 88 | 87.6 | |
Braze, Inc. (BRZE) — Operating Income (Loss)($M) | -18.1 | -27.5 | -28.2 | -37.5 | -38.8 | -40.2 | -21.6 | -32.6 | -27.9 | -40.1 | -32.3 | -35.1 | |
Braze, Inc. (BRZE) — Net Income (Loss)($M) | -18.9 | -26.6 | -31.6 | -36 | -27.9 | -35.8 | -17.2 | -27.9 | -23 | -35.6 | -28.3 | -30.7 | |
Braze, Inc. (BRZE) — Operating Cash Flow($M) | 24.2 | 28.1 | 19.4 | 21 | 7 | 24.1 | 17.1 | -11.4 | 11.6 | 19.4 | 3.80 | -2 | |
Braze, Inc. (BRZE) — Free Cash Flow ($K) | 21,744.00 | 26,791.00 | 13,890.00 | 17,779.00 | 3,533.00 | 22,872.00 | 15,205.00 | -14,248.00 | 7,234.00 | 11,441.00 | -3,539.00 | -5,911.00 | |
Braze, Inc. (BRZE) — Capital Expenditures($M) | 1.20 | 0.10 | 4.80 | 1.90 | 2.60 | 0.20 | 1.10 | 1.90 | 3.30 | 6.90 | 6.30 | 3 | |
Braze, Inc. (BRZE) — Current Deferred Revenue($M) | 347 | 343 | 305 | 271 | 262 | 265 | 240 | 224 | 212 | 229 | 204 | 179 | |
Braze, Inc. (BRZE) — Cash and Cash Equivalents($M) | 167 | 145 | 124 | 97.8 | 81 | 232 | 83.1 | 61.3 | 79.1 | 74.8 | 68.2 | 60.5 | |
Informatica Inc. (INFA, Pre-Acquisition) — Total Annual Recurring Revenue (ARR, $K)22 | 1,747,823.00 | 1,719,688.00 | 1,703,575.00 | 1,725,457.00 | 1,681,776.00 | ||||||||
Informatica Inc. (INFA) — Cloud Subscription ARR ($K) | 968,623.00 | 900,963.00 | 848,359.00 | 827,307.00 | 747,811.00 | ||||||||
Informatica Inc. (INFA) — Self-Managed Subscription ARR ($K) | 374,492.00 | 399,177.00 | 422,078.00 | 447,135.00 | 471,030.00 | ||||||||
Informatica Inc. (INFA) — Total Subscription ARR ($K) | 1,274,442.00 | 1,218,841.00 | |||||||||||
Informatica Inc. (INFA) — Maintenance ARR ($K) | 404,708.00 | 419,548.00 | 433,138.00 | 451,015.00 | 462,935.00 | ||||||||
Informatica Inc. (INFA) — Cloud Subscription Net Retention Rate (Global Parent Level)(%) | 120.0% | 120.0% | 120.0% | 124.0% | 126.0% | ||||||||
Informatica Inc. (INFA) — Cloud Subscription Net Retention Rate (End-User Level)(%) | 117.0% | 120.0% | |||||||||||
Informatica Inc. (INFA) — Subscription Net Retention Rate(%) | 104.0% | 105.0% | |||||||||||
Informatica Inc. (INFA) — Subscription Renewal Rate(%) | 90.0% | 89.0% | |||||||||||
Informatica Inc. (INFA) — Maintenance Renewal Rate(%) | 93.0% | 89.0% | 93.0% | 92.0% | 94.0% | ||||||||
Informatica Inc. (INFA) — Customers with >$1,000,000 Subscription ARR | 284 | 264 | |||||||||||
Informatica Inc. (INFA) — Customers with >$100,000 Subscription ARR | 2,110 | 2,074 | |||||||||||
Informatica Inc. (INFA) — Cloud Subscription ARR Customers | 2,545 | 2,509 | 2,475 | 2,468 | |||||||||
Informatica Inc. (INFA) — Cloud Transactions Processed per Month (Trillions) | 143.30 | 128.20 | 119.30 | 110.70 | 101.30 | ||||||||
Informatica Inc. (INFA) — Total Revenue($M) | 439 | 407 | 404 | 428 | 423 | ||||||||
Informatica Inc. (INFA) — Gross Profit($M) | 358 | 326 | 323 | 348 | 341 | ||||||||
Informatica Inc. (INFA) — Operating Income($M) | 60.9 | -0.10 | 33.8 | 63.4 | 50.9 | ||||||||
Informatica Inc. (INFA) — Net Income (Loss)($M) | 4 | -4.60 | 1.30 | 9.80 | -14 | ||||||||
Informatica Inc. (INFA) — Remaining Performance Obligations (RPO)($M) | 1,800 | 1,730 | 1,680 | 1,800 | 1,540 | ||||||||
Informatica Inc. (INFA) — Current Deferred Revenue($M) | 729 | 747 | 750 | 819 | 651 | ||||||||
Informatica Inc. (INFA) — Operating Cash Flow($M) | 149 | 24.6 | 154 | 147 | 107 | ||||||||
Informatica Inc. (INFA) — Capital Expenditures($M) | 1.80 | 1.60 | 3.10 | 1.60 | 0.80 | ||||||||
Informatica Inc. (INFA) — Cash and Cash Equivalents($M) | 1,350 | 1,052 | 956 | 913 | 933 | ||||||||
U.S. Private Fixed Investment in Software (BEA / FRED B985RC1Q027SBEA, Quarterly SAAR $B) | 809.27 | 790.78 | 774.94 | 762.76 | 744.66 | 722.98 | 705.31 | 694.47 | |||||
15 metrics have no data in the last 12 quarters — .
Italic numbers are calculated by StockData from reported figures (hover for the formula). Numbers with a dotted underline are read from the text of earnings releases and presentations; hover to see the exact sentence. Tick a row to add it to the chart above (up to 8 lines).
Methodology and excluded metrics
- Fiscal calendar & multi-source scope: Salesforce, Inc. (NYSE: CRM, CIK 0001108524) operates on a fiscal year ending January 31 (Q1 ends April 30, Q2 ends July 31, Q3 ends October 31, Q4/FY ends January 31; latest completed period is Q2 FY2027 ended July 31, 2026). Extracting 141 SEC filings (10-K FY2016–FY2026, 10-Q FY16Q1–FY27Q2, 8-K earnings releases FY16Q4–FY27Q2, DEF 14A 2016–2026), Investor Presentation Decks, Earnings Call Transcripts, Stakeholder Impact Reports, Subsidiary SEC filings (Informatica, Braze, Slack), and FRED macro series spans 78 quarters (FY2008Q1–FY2027Q2), 19 fiscal years (FY2008–FY2026), and 133 months (2015-09–2026-09).
- Agentforce AI, Data 360, RPO & Revenue Disaggregation (Groups 1–2): Covers Total RPO ($66,300M / $66.3B at Q2 FY27, +11% YoY), Current RPO ($33,500M / $33.5B, +14% YoY / +14% CC YoY), Noncurrent RPO ($32,800M / $32.8B), Unearned Revenue rollforward (Billings $9,769M in Q2 FY27; $44,193M in FY26), Deferred Sales Commissions ($2,074M current / $2,870M noncurrent), Agentic Work Units (3,200M / 3.2B AWUs delivered in Q2 FY27, +97% QoQ; 7.0B all-time), Agentforce & Data 360 ARR ($3,900M / $3.9B at Q2 FY27 incl. $1,500M Agentforce ARR and $2,400M Data 360 + Informatica Cloud ARR), Data 360 Records Ingested (104T in Q2 FY27, +355% YoY; 82T Zero Copy, +731% YoY), Revenue Attrition (~8.0%), and the Q1 FY2027 Subscription & Support disaggregation realignment into Agentforce Apps ($7,193M in Q2 FY27, +8% CC YoY) and Data 360, Platform & Other ($3,618M in Q2 FY27, +20% CC YoY) alongside the 5 Cloud Offerings (whose Constant Currency YoY % continues through Q2 FY27 in the Investor Presentation Appendix).
- Profitability, Guidance, Salesforce Ventures, Leases, $25B March 2026 Debt Issuance & Monthly Buybacks (Groups 3–10): Covers GAAP vs. Non-GAAP operating income ($3,872M Non-GAAP / 34.1% margin vs. 20.5% GAAP in Q2 FY27), Non-GAAP net income ($4,844M) & diluted EPS ($5.90), department-level Non-GAAP expenses, SBC & Intangibles Amortization by department, Next-Quarter & Full-Year Management Guidance (FY27 revenue $46.1B–$46.4B, Non-GAAP operating margin 34.3%), Free Cash Flow ($1,098M Q2 FY27 / $13,738M FY26), Salesforce Ventures strategic investments ($3,962M at Q2 FY27), AFS marketable securities ($3,093M), cloud infrastructure commitments ($16.7B), all 14 Senior Notes tranches & 2026 Term Loan ($39,288M carrying value at Q2 FY27 after the March 2026 $25.0B Senior Notes & $6.0B Term Loan issuance), 48 consecutive months of share repurchases (Aug 2022 – Jul 2026), Deferred Taxes & UTBs ($2,639M), Headcount (83,334 at FY26), CEO Pay Ratio (296:1), and 34 ESG metrics.
- Subsidiaries & External Benchmarks (Groups 11–12): Covers self-reported financials and SaaS KPIs (ARR, NRR, Customer cohorts >$100K / >$500K / >$1M ARR, RPO, Billings) of Informatica Inc. (CIK 0001868778, acquired Nov 18, 2025 for $9.64B), Braze, Inc. (CIK 0001676238, definitive merger agreement Oct 20, 2026 for $5.66B, through Q2 FY27), and Slack Technologies, Inc. (CIK 0001764925, acquired Jul 21, 2021 for $27.7B), plus 4 FRED U.S. software macro series through September 2026.
- No parent-only standalone financial statements exist under U.S. GAAP, so no Consolidated − Standalone subtraction is performed. All values are strictly as published (with verbatim quotes on hover for text-extracted metrics; bound disclosures are excluded from table cells). The only arithmetic shown in table cells is period splitting (Q4 = full year − 9M; Q2 = 6M − Q1; Q3 = 9M − 6M), displayed in italic with the formula.
Data updated 2026-10-25.
Every KPI on its own page
Full history, chart, sources and a citation for each metric
1. Agentforce AI, Data 360, RPO / cRPO, Unearned Revenue Rollforward & Attrition KPIs
- Total Remaining Performance Obligation (RPO — XBRL $M) ($M)34 periods
- Unearned Revenue, Current (Contract Liabilities) ($M)35 periods
- Capitalized Contract Costs, Current (Deferred Sales Commissions) ($M)35 periods
- Agentic Work Units (AWUs) Delivered in Quarter10 periods
- Agentforce & Data 360 Total ARR (Incl. Informatica Cloud ARR) ($M)6 periods
- Data 360 — Total Records Ingested5 periods
- Trailing 12-Month Dollar Revenue Attrition Rate (%)11 periods
2. Revenue by Service Offering, Cloud Pillar & Geography (Reported & Constant Currency)
3. GAAP & Non-GAAP Profitability, Department Expense Profile, SBC & Intangibles Amortization
- GAAP Cost of Revenues ($M)73 periods
- GAAP Gross Profit ($M)73 periods
- GAAP Total Operating Expenses ($M)73 periods
- GAAP Operating Income (Loss) ($M)73 periods
- Non-GAAP Operating Income ($M)42 periods
- Interest Income ($M)56 periods
- GAAP Income Before Income Taxes ($M)73 periods
- GAAP Net Income (Loss) ($M)73 periods
- Total Stock-Based Compensation (SBC) Expense ($M)46 periods
- Total Amortization of Purchased Intangible Assets ($M)26 periods
4. Management Financial Guidance (Next-Quarter & Full-Year Outlook)
5. Cash Flow, Free Cash Flow, Strategic Investments (Salesforce Ventures) & Marketable Securities
- Operating Cash Flow (OCF) ($M)73 periods
- Non-GAAP Free Cash Flow (OCF less CapEx) ($M)21 periods
- Cash Flows from Investing Activities ($M)73 periods
- Cash Flows from Financing Activities ($M)73 periods
- Strategic Investments Carrying Value (Salesforce Ventures) ($M)44 periods
- Marketable Debt Securities — Total Fair Value (AFS) ($M)33 periods
6. Cloud Infrastructure Commitments, Operating & Finance Leases, SF Real Estate & PP&E
7. Goodwill, Acquired Intangible Assets by Class & Amortization Schedule
8. Balance Sheet, Senior Notes & Debt Schedule ($25B March 2026 Issuance), Monthly Buybacks & Equity Awards
- Total Cash, Cash Equivalents and Marketable Securities ($M)0 periods
- Total Assets ($M)70 periods
- Total Liabilities ($M)70 periods
- Total Stockholders' Equity ($M)72 periods
- Total Debt Carrying Value (Current + Noncurrent) ($M)35 periods
- Cash Paid for Share Repurchases ($M)20 periods
- Cash Dividends Paid ($M)14 periods
- Unrecognized Stock-Based Compensation Cost ($M)26 periods
9. Income Taxes, Deferred Tax Assets/Liabilities, Unrecognized Tax Benefits, Headcount & DEF 14A
- Cash Income Taxes Paid, Net ($M)46 periods
- Current Income Tax Provision — Total (Annual) ($M)13 periods
- Deferred Income Tax Provision (Benefit) — Total (Annual) ($M)13 periods
- Gross Deferred Tax Assets (Annual) ($M)12 periods
- Total Deferred Tax Liabilities (Annual) ($M)9 periods
- Unrecognized Tax Benefits (UTBs) — Ending Balance (Annual) ($M)14 periods
- Total Full-Time Employees (10-K Item 1)6 periods
- CEO Total Annual Compensation (Summary Compensation Table, DEF 14A) ($)7 periods
10. Stakeholder Impact, GHG Emissions, Data Center Energy/PUE, Philanthropy & Workforce Diversity
11. Acquired & Target Subsidiaries Self-Reported KPIs (Informatica, Braze & Slack)
12. U.S. Software & Cloud Industry Macro Benchmarks (FRED Monthly & Quarterly)
- U.S. Producer Price Index (PPI) — Software Publishers (FRED PCU511210511210, Monthly)133 periods
- U.S. Information Sector Employment (FRED USINFO, Monthly Thousands)133 periods
- U.S. Retail Sales — Nonstore / E-Commerce Retailers (FRED RSNSR, Monthly $M) ($M)133 periods
- U.S. Private Fixed Investment in Software (BEA / FRED B985RC1Q027SBEA, Quarterly SAAR $B)42 periods