Salesforce, Inc. (CRM) operating KPIs
CRMNYSEServices-Prepackaged SoftwareFiscal year ends January 31
Financials through Q2 FY2027, quarter ended Jul 31, 2026Last filing: 10-Q on Aug 27, 2026Score 19/3030% below fair value
$229.17−1.73 (-0.75%)
Close on Oct 30, 2026Market cap $188.61BP/E 20.9Yield –
Salesforce slack Technologies (WORK) — Net Dollar Retention Rate (%)
Annual figures from Salesforce's filings and investor materials
Latest, FY2021
123.0%
Period ended Jan 31, 2021
Change on a year earlier
-9.0 pts
132.0% in FY2020
History
4 years
Since FY2018
Sources
4
Documents cited below
Annual history
Hover a value to see the sentence it was read from; calculated values show their formula
| Period | Ended | Slack Technologies (WORK) — Net Dollar Retention Rate (%) | Year on year | Source |
|---|---|---|---|---|
| FY2021 | Jan 31, 2021 | 123.0% | -9.0 pts | Slack Technologies, Inc. SEC Filing (000176492521000043) ↗ |
| FY2020 | Jan 31, 2020 | 132.0% | -11.0 pts | Slack Technologies, Inc. SEC Filing (000176492520000250) ↗ |
| FY2019 | Jan 31, 2019 | 143.0% | -9.0 pts | Slack Technologies, Inc. SEC Filing (000176492521000050) ↗ |
| FY2018 | Jan 31, 2018 | 152.0% | – | Slack Technologies, Inc. SEC Filing (000176492520000251) ↗ |
Cite this data
StockData. (2026). Salesforce Slack Technologies (WORK) — Net Dollar Retention Rate (%), annual FY2018–FY2021 [Data set]. Compiled from Salesforce SEC filings and investor materials. https://stockdatahq.com/stocks/crm/kpis/r_work_ndr_pct_467
See every metric in the Salesforce KPI table. Data updated Oct 25, 2026.