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Salesforce, Inc. (CRM) operating KPIs

CRMNYSEServices-Prepackaged SoftwareFiscal year ends January 31
Financials through Q2 FY2027, quarter ended Jul 31, 2026Last filing: 10-Q on Aug 27, 2026Score 19/3030% below fair value
$229.17−1.73 (-0.75%)

Close on Oct 30, 2026Market cap $188.61BP/E 20.9Yield –

Salesforce trailing 12-Month Dollar Revenue Attrition Rate (%)

Trailing 12-month dollar revenue attrition rate for Subscription & Support (~8.0% at Q2 FY27).

QuarterlyAnnual
Latest, Q2 FY27
8.0%
Period ended Jul 31, 2026
Change on a year earlier
–
History
11 quarters
Since Q3 FY19
Sources
11
Documents cited below

Quarterly history

Hover a value to see the sentence it was read from; calculated values show their formula

PeriodEndedTrailing 12-Month Dollar Revenue Attrition Rate (%)Year on yearSource
Q2 FY27Jul 31, 20268.0%–Salesforce Investor Relations (CRM-Q2-FY27-Quarterly-Investor-Deck.pdf) ↗
Q1 FY27Apr 30, 20268.0%–Salesforce Investor Relations (CRM-Q1-FY27-Quarterly-Investor-Deck.pdf) ↗
Q4 FY26Jan 31, 20268.0%–Salesforce Investor Relations (Transcript-Salesforce-Inc-Q4-FY26-Earnings-Conference-Call-2-25-26.pdf) ↗
Q3 FY26Oct 31, 20258.0%–Salesforce Investor Relations (Transcript-Salesforce-Inc-Q3-FY26-Earnings-Conference-Call-12-3-25.pdf) ↗
Q2 FY25Jul 31, 20248.0%0.0 ptsSalesforce Investor Relations (Salesforce-Inc-Q2-2025-Earnings-Call-Aug-28-2024.pdf) ↗
Q1 FY25Apr 30, 20248.0%0.0 ptsSalesforce Investor Relations (Salesforce-Inc-Q1-2025-Earnings-Call-May-29-2024-2.pdf) ↗
Q3 FY24Oct 31, 20238.0%–Salesforce Form 10-Q (filed 2023-11-30) ↗
Q2 FY24Jul 31, 20238.0%+0.5 ptsSalesforce Form 10-Q (filed 2023-08-31) ↗
Q1 FY24Apr 30, 20238.0%–Salesforce Form 10-Q (filed 2023-06-01) ↗
Q2 FY23Jul 31, 20227.5%–Salesforce Form 10-Q (filed 2022-08-25) ↗
Q3 FY19Oct 31, 201810.0%–Salesforce Form 10-Q (filed 2018-11-28) ↗

Cite this data

StockData. (2026). Salesforce Trailing 12-Month Dollar Revenue Attrition Rate (%), quarterly Q3 FY19–Q2 FY27 [Data set]. Compiled from Salesforce SEC filings and investor materials. https://stockdatahq.com/stocks/crm/kpis/r_ops_attrition_pct_39

See every metric in the Salesforce KPI table. Data updated Oct 25, 2026.