Cigna Group (CI) operating KPIs
CINYSEHospital & Medical Service PlansFiscal year ends December 31
$298.23−0.18 (-0.06%)
Close on Oct 30, 2026Market cap $78.80BP/E –Yield 2.03%
Cigna total Customer Relationships (thousands)
Point-in-time covered lives / customer relationships across Evernorth PBM, Medical, Behavioral, Dental, and legacy Part D.
Latest, FY2025
188,428.00
Period ended Dec 31, 2025
Change on a year earlier
+3.4%
182,212.00 in FY2024
History
8 years
Since FY2018
Sources
8
Documents cited below
Annual history
Hover a value to see the sentence it was read from; calculated values show their formula
| Period | Ended | Total Customer Relationships (thousands) | Year on year | Source |
|---|---|---|---|---|
| FY2025 | Dec 31, 2025 | 188,428.00 | +3.4% | Financial Supplement 2026Q2 ↗ |
| FY2024 | Dec 31, 2024 | 182,212.00 | +10.8% | Financial Supplement 2025Q4 ↗ |
| FY2023 | Dec 31, 2023 | 164,399.00 | -7.7% | Financial Supplement 2024Q4 ↗ |
| FY2022 | Dec 31, 2022 | 178,021.00 | -4.1% | Financial Supplement 2023Q4 ↗ |
| FY2021 | Dec 31, 2021 | 185,672.00 | +7.2% | Financial Supplement 2022Q3 ↗ |
| FY2020 | Dec 31, 2020 | 173,241.00 | +0.9% | Financial Supplement 2021Q4 ↗ |
| FY2019 | Dec 31, 2019 | 171,760.00 | +4.3% | Financial Supplement 2020Q4 ↗ |
| FY2018 | Dec 31, 2018 | 164,614.00 | – | Financial Supplement 2019Q4 ↗ |
Breakdown
What makes up total customer relationships (thousands)
- Total Pharmacy Customers — Evernorth PBM (thousands)123,603.00 · FY2025
- Total Medical Customers — Cigna Healthcare (thousands)18,118.00 · FY2025
- Behavioral Care Customers (thousands)28,269.00 · FY2025
- Dental Customers (thousands)18,438.00 · FY2025
- Medicare Stand-Alone Part D Customers (Legacy — divested Mar 2025, thousands)2,571.00 · FY2024
Cite this data
StockData. (2026). Cigna Total Customer Relationships (thousands), annual FY2018–FY2025 [Data set]. Compiled from Cigna SEC filings and investor materials. https://stockdatahq.com/stocks/ci/kpis/cust_rel_total
See every metric in the Cigna KPI table. Data updated Oct 31, 2026.