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Cigna Group (CI) operating KPIs

CINYSEHospital & Medical Service PlansFiscal year ends December 31
Financials through Q2 FY2026, quarter ended Jun 30, 2026Last filing: 10-Q on Jul 30, 2026Score 8/30
$298.23−0.18 (-0.06%)

Close on Oct 30, 2026Market cap $78.80BP/E –Yield 2.03%

KPIs

Operating metrics that drive Cigna's business · fiscal year ends December 31

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Add to chartMetric
Q3 2026
2026-09-30
Q2 2026
2026-06-30
Q1 2026
2026-03-31
Q4 2025
2025-12-31
Q3 2025
2025-09-30
Q2 2025
2025-06-30
Q1 2025
2025-03-31
Q4 2024
2024-12-31
Q3 2024
2024-09-30
Q2 2024
2024-06-30
Q1 2024
2024-03-31
Q4 2023
2023-12-31
Total Customer Relationships (thousands)5
182,765.00185,470.00188,428.00182,490.00182,236.00182,208.00182,212.00183,514.00186,232.00186,753.00164,399.00
Total Pharmacy Customers — Evernorth PBM (thousands)
118,243.00121,020.00123,603.00122,486.00121,892.00122,283.00118,304.00119,996.00122,470.00122,767.0098,570.00
Total Medical Customers — Cigna Healthcare (thousands)
18,413.0018,334.0018,118.0018,059.0018,046.0018,043.0019,147.0019,048.0019,043.0019,184.0019,780.00
Behavioral Care Customers (thousands)
27,621.0027,558.0028,269.0023,526.0023,852.0023,416.0023,932.0023,662.0023,816.0023,801.0024,956.00
Dental Customers (thousands)
18,488.0018,558.0018,438.0018,419.0018,446.0018,466.0018,258.0018,251.0018,339.0018,443.0018,543.00
Medicare Stand-Alone Part D Customers (Legacy — divested Mar 2025, thousands)
2,571.002,557.002,564.002,558.002,550.00
Medical Customers — Breakdown by Funding / Risk Arrangement (thousands)4
18,413.0018,334.0018,118.0018,059.0018,046.0018,043.0019,147.0019,048.0019,043.0019,184.0019,780.00
U.S. Healthcare — Administrative Services Only / Fee-Based ASO (thousands)
14,239.0014,130.0013,875.0013,790.0013,781.0013,719.0013,645.003.004.005.0013,890.00
International Health — Administrative Services Only / Fee-Based ASO (thousands)
473.00470.00435.00439.00441.00452.00434.00433.00433.00433.00426.00
U.S. Healthcare — Total Insured / Risk-Based Customers (thousands)4
2,439.002,493.002,548.002,562.002,574.002,645.003,853.003,833.003,845.003,947.004,280.00
U.S. Commercial Employer Insured (thousands)
2,107.002,124.002,179.002,175.002,181.002,199.002,221.002,212.002,230.002,237.002,233.00
Individual and Family Plans — IFP Insured (thousands)2
332.00369.00369.00387.00393.00446.00544.00550.00550.00649.00976.00
ACA On-Exchange Individual Customers (thousands)
319.00355.00355.00372.00379.00432.00530.00536.00536.00635.00962.00
ACA Off-Exchange Individual Customers (thousands)
13.0014.0014.0015.0014.0014.0014.0014.0014.0014.0014.00
Medicare Advantage Insured (Legacy — divested Mar 2025, thousands)
589.00586.00592.00595.00601.00
Other U.S. Insured Medical Customers (Legacy, thousands)
499.00485.00473.00466.00470.00
International Health — Insured / Risk-Based Customers (thousands)
1,262.001,241.001,260.001,268.001,250.001,227.001,211.001,209.001,206.001,189.001,184.00
Medical Customers — Breakdown by Employer Size & Market Segment (thousands)2
18,413.0018,334.0018,118.0018,059.0018,046.0018,043.0019,147.0019,048.0019,043.0019,184.0019,780.00
Evernorth Adjusted Pharmacy Claims / Scripts (30-day equivalent, millions)(M)3
537527577558548539543531533513414
Adjusted Retail Network Pharmacy Scripts (Legacy pre-2024, millions)(M)
349
Adjusted Home Delivery & Specialty Scripts (Legacy pre-2024, millions)(M)
65
Overall Generic Fill Rate (Legacy pre-2024, %)(%)2
84.6%
Retail Network Generic Fill Rate (Legacy pre-2024, %)(%)
84.5%
Home Delivery Generic Fill Rate (Legacy pre-2024, %)(%)
85.8%
Evernorth Health Services — Adjusted Revenues ($M)($M)2
61,46858,44263,05660,39157,82553,68153,74452,63749,54846,22640,519
Pharmacy Benefit Services (PBS — Express Scripts PBM) Adjusted Revenues ($M)($M)
34,49633,00236,33934,09131,95429,74230,27328,81226,63026,10720,553
Specialty and Care Services (Accredo, CuraScript SD, CarePathRx, MDLIVE) Adjusted Revenues ($M)($M)
26,97225,44026,71726,30025,87123,93923,47123,82522,91820,11919,966
Evernorth Health Services — Pre-Tax Adjusted Income from Operations ($M)($M)4
1,6631,4662,1881,9031,6961,4342,1461,8761,6191,3601,890
Specialty and Care Services — Pre-Tax Adjusted Income from Operations ($M)($M)
1,0541,0721,034928863890948838803835744
Pharmacy Benefit Services (PBS) — Pre-Tax Adjusted Income from Operations ($M)($M)
6093941,1549758335441,1981,0388165251,146
Evernorth Pre-Tax Adjusted Margin (%)(%)
2.7%2.5%3.5%3.2%2.9%2.7%4.0%3.6%3.3%2.9%4.7%
Evernorth SG&A Expenses ($M)($M)
1,0441,0491,0351,0371,0741,024954894980951872
Evernorth Network Pharmacy Revenues — Retail & Specialty Network ($M)($M)
33,32631,08034,25432,52530,58228,21228,54527,35325,27624,16618,434
Evernorth Home Delivery & Specialty Pharmacy Revenues — Express Scripts Mail & Accredo ($M)($M)
20,44419,78821,06820,51319,97418,93719,09218,90918,01716,45816,789
Evernorth Other Pharmacy Revenues — CuraScript SD Wholesale Distribution ($M)($M)
3,7203,4263,4163,4033,4333,0773,1122,9902,8972,5462,541
Evernorth Service Fees & Other Revenues ($M)($M)1
3,9594,1234,2673,9213,8053,4242,9563,3453,2932,997
Intersegment Revenue Eliminations — Evernorth Services to Cigna Healthcare ($M)($M)
-1,769-1,522-1,886-1,738-1,629-2,886-1,593-2,335-2,448-2,422-2,509
Pharmacy and Service Costs Payable — PBM Retail Network & Rebate Pass-Through Liability ($M)($M)3
26,22525,76330,33330,30129,46028,60028,46528,80127,50324,28419,815
Pharmaceutical Manufacturer Receivables — Drug Rebates & Discounts Receivable ($M)($M)
13,94010,91412,43714,40514,09411,393
Non-Insurance PBM & Care Services Customer Receivables ($M)($M)
15,09713,79714,70715,00714,69013,357
Uncommitted Accounts Receivable Factoring Facility Capacity ($M)($M)1
2,0002,0001,5001,5001,5001,5001,5001,5001,500
Receivables Sold / Derecognized under Factoring Facility ($M)($M)
1,2003004001,3001,3001,4001,0001,3001,3001,9001,100
Cigna Healthcare Medical Care Ratio — MCR (%)(%)2
84.5%79.8%88.0%84.8%83.2%82.2%87.9%82.8%82.3%79.9%82.2%
Full-Year Cigna Healthcare MCR Guidance — Low End (%)(%)
83.7%83.7%83.7%83.2%83.2%83.2%83.2%81.7%81.7%81.7%81.7%
Full-Year Cigna Healthcare MCR Guidance — High End (%)(%)
84.7%84.7%84.7%84.2%84.2%84.2%84.2%82.5%82.5%82.5%82.7%
Cigna Healthcare — Pre-Tax Adjusted Income from Operations ($M)($M)4
1,2761,5147341,0381,0941,2875111,1741,2041,340969
Cigna Healthcare Pre-Tax Adjusted Margin (%)(%)
10.9%13.2%6.6%9.7%10.2%8.9%3.8%8.9%9.2%10.1%7.5%
Cigna Healthcare — Adjusted Revenues ($M)($M)
11,72811,47711,17210,75510,75414,48213,33113,16313,14313,27713,005
Cigna Healthcare — Medical Costs ($M)($M)
8,1617,6648,0287,5797,48210,38510,0019,3559,3129,2199,124
Cigna Healthcare — SG&A Expenses ($M)($M)
2,2932,3012,4132,1402,1802,8122,8192,6372,6292,7202,914
Cigna Healthcare — Total Disaggregated Premiums ($M)($M)3
9,6569,6059,1218,9368,99212,62811,37711,29611,30811,53111,096
U.S. Healthcare — Total Premiums ($M)($M)5
8,5128,4928,0467,8897,96611,65010,44010,38510,41710,64610,241
U.S. Commercial Employer Insured Medical Premiums ($M)($M)
4,9894,9964,7754,7054,6844,6884,4514,3824,3504,3934,175
Employer Stop Loss Insurance Premiums ($M)($M)
2,1382,1161,9441,9081,8791,8681,7221,6891,6651,6681,578
Individual and Family Plans (IFP / ACA) Premiums ($M)($M)
8608737837889418599351,0019751,0401,318
Other U.S. Commercial & Specialty Dental/Behavioral Premiums ($M)($M)
5255075444884621,8721,2571,2031,2201,2581,004
Medicare Advantage & Part D Premiums (Legacy — divested Mar 2025, $M)($M)
0002,3632,0752,1102,2072,2872,166
International Health Premiums ($M)($M)
1,1441,1131,0751,0471,026978937911891885855
Cigna Healthcare ASO Service Fees & Other Revenues ($M)($M)
2,0071,7461,8231,8811,6791,7711,7651,9021,7161,605
Cigna Healthcare Unpaid Medical Claims & Claim Expenses — Gross Ending Balance ($M)($M)10
5,2284,9204,2414,6764,6364,508
Less: Reinsurance and Other Medical Claims Recoverables ($M)($M)
143140147150142138
Cigna Healthcare Unpaid Medical Claims Liability — Net of Reinsurance ($M)($M)
5,0854,7804,0944,5264,4944,370
Incurred Medical Claims — Related to Current Year ($M)($M)
8,2417,8528,0537,6007,55710,60610,0339,4939,3699,4529,165
Incurred Medical Claims — Related to Prior Years / Actuarial PYD ($M, negative = favorable)($M)2
-80-188-23-22-75-222-34-138-58-226-42
Prior Year Reserve Development — Actuarial Completion Factors & Other ($M)($M)
-48-96-15-15-74-96-11-129-7-76-25
Prior Year Reserve Development — Medical Cost Trend Variance ($M)($M)
-32-92-8-7-1-126-23-9-51-150-17
Paid Medical Claims — Related to Current Year ($M)($M)
7,4574,1198,3707,3806,9416,0789,9579,3649,3255,0729,269
Paid Medical Claims — Related to Prior Years ($M)($M)
3992,859921664173,472111996083,35289
Insurance Premiums & Customer Receivables ($M)($M)
1,5451,6521,3851,4441,6061,488
Unearned Insurance Premiums Liability ($M)($M)
870959862756742838
Consolidated Reinsurance Recoverables ($M)($M)
4,0994,1954,2234,3464,4394,521
Separate Account Policyholder Assets / Liabilities ($M)($M)
7,5257,4277,4877,5337,3737,2777,2787,6517,4317,4167,430
Consolidated Adjusted Revenues ($M)($M)5
71,55868,51772,49569,57067,13465,45265,68363,69960,47057,24751,149
Consolidated After-Tax Adjusted Income from Operations ($M)($M)
2,0542,0582,1482,0961,9301,8401,8452,1121,9091,8751,999
Consolidated Adjusted Diluted EPS ($/share)($)
7.787.798.087.837.206.746.647.516.726.476.79
Consolidated Adjusted EBITDA ($M)($M)
3,1723,2203,1923,2053,0302,9242,8173,2093,0652,9923,133
Consolidated Adjusted SG&A Expense Ratio (%)(%)1
4.6%4.8%4.7%4.6%4.9%5.8%5.7%5.5%6.0%6.4%7.4%
Consolidated GAAP SG&A Expense Ratio (%)(%)
4.8%5.4%5.0%4.8%5.1%6.4%5.9%5.6%6.1%6.5%7.9%
Corporate & Other Operations — Pre-Tax Adjusted Loss ($M)($M)
-389-377-373-363-357-411-424-431-451-391-400
Additions to Property and Equipment — CapEx ($M)($M)
297267322278285327337399370300365
Consolidated Debt-to-Capitalization Ratio (%)(%)4
42.8%42.3%43.0%44.9%43.3%43.1%43.8%43.8%43.6%44.3%40.1%
Commercial Paper Outstanding ($M)($M)
1,000008801,6357908841,237
Remaining Share Repurchase Program Authorization ($M)($M)
6,4806,7306,7307,7327,7328,78210,2896,2936,2937,28411,306
Common Shares Repurchased under Publicly Announced Program (millions)(M)
0.8603.7303.194.986.1604.6710.11.65
Common Shares Outstanding — Cover Page DEI Point-in-Time (millions)(M)
264265264267267267274278280284292
Acquired Customer Relationships Intangible Assets — Net Carrying Amount ($M)2
U.S. Monthly Retail Sales — Pharmacies and Drug Stores (MRTSSM44611USS, $M)1
U.S. Personal Consumption Expenditures — Health Care Services (SAAR, $B)
3,858.703,790.303,699.903,667.003,614.903,529.803,464.703,417.803,358.203,288.203,244.403,159.40
UnitedHealth Group (UNH) — Total Consolidated Revenues ($M)($M)4
112,032111,721113,215113,161111,616109,575100,807100,82098,85599,79694,427
Elevance Health (ELV) — Total Consolidated Revenues ($M)($M)4
51,42950,47450,18149,74750,71149,77648,89145,44245,10643,88642,57742,647
CVS Health (CVS) — Total Consolidated Revenues ($M)($M)4
106,096100,426105,693102,87198,91594,58897,71095,42891,23488,43793,813
Humana (HUM) — Total Consolidated Revenues ($M)($M)4
39,64832,51532,64932,38832,11229,21329,39729,54029,61126,462
Centene (CNC) — Total Consolidated Revenues ($M)($M)3
50,64753,57949,94449,72549,69048,74246,62040,80542,02339,83640,40739,460
Molina Healthcare (MOH) — Total Consolidated Revenues ($M)($M)3
11,08210,87410,79611,37511,47711,42711,14710,49910,3409,8809,9319,048
GAAP Segment Revenue — Evernorth Health Services ($M)($M)5
61,46858,44263,05660,39157,82553,68153,74452,45549,54846,22640,519
GAAP Total Revenues ($M)($M)14
71,66868,49472,47269,74867,17865,50265,64963,69460,52357,25551,114
GAAP Total Assets ($M)($M)10
157,082153,266157,919157,919151,651150,658155,881157,639155,446153,119152,761
GAAP Operating Cash Flow ($M)($M)5
-4211,1316,1493,418-1,8861,9205,212462654,8401,467

Italic numbers are calculated by StockData from reported figures (hover for the formula). Numbers with a dotted underline are read from the text of earnings releases and presentations; hover to see the exact sentence. Tick a row to add it to the chart above (up to 8 lines).

Methodology and excluded metrics
  • Fiscal calendar & latest period: The Cigna Group (NYSE: CI, CIK 0001739940; pre-Express Scripts merger CIK 0000701221) operates on a calendar fiscal year ending December 31. Cigna's latest published quarter is Q2 2026 (ended June 30, 2026; Q3 2026 release scheduled for November 5, 2026). External FRED healthcare/pharmacy monthly indicators run through September 2026 (2026-09), and managed care peers ELV, CNC, MOH plus BEA PCE Health Care Services already include Q3 2026.
  • Core operational KPIs (Groups 1–3): (1) Customer Relationships (182,765k at Q2 2026: Evernorth Pharmacy 118,243k, Cigna Healthcare Medical 18,413k, Behavioral 27,621k, Dental 18,488k) and Medical Customers split both by Funding Mechanism (~80% fee-based ASO: U.S. ASO 14,239k + International ASO 473k vs. Insured Risk-Based: U.S. Employer 2,107k + ACA IFP 332k [On-Exchange 319k, Off-Exchange 13k] + International Insured 1,262k) and by Market Segment (Middle Market 7,902k, National Accounts 5,168k, Select 3,274k, Small 2k, IFP 332k, International Health 1,735k); (2) Evernorth Health Services 30-day equivalent Adjusted Scripts (537M in Q2 2026 / 2,222M in FY2025), operating platform breakout between Pharmacy Benefit Services ($34,496M rev / $609M pre-tax income in Q2 2026) and Specialty & Care Services ($26,972M rev / $1,054M pre-tax income in Q2 2026), Pharmacy Revenues by channel (Network $33,326M, Home Delivery & Specialty $20,444M, Other $3,720M), and Rebate/Payable working capital ($13,940M Pharmaceutical Manufacturer Rebates Receivable, $15,097M Non-Insurance Customer Receivables, $26,225M Pharmacy & Service Costs Payable, 35 Accredo specialty & 11 Express Scripts mail pharmacies); and (3) Cigna Healthcare MCR (84.5% in Q2 2026 vs. 83.7%–84.7% full-year guidance), disaggregated premiums (Stop Loss $2,138M, Employer Insured $4,989M, IFP $860M, International $1,144M in Q2 2026), and Unpaid Medical Claims Liability rollforward ($5,228M gross / $5,085M net at Q2 2026; -$80M Q2 2026 / -$342M FY2025 favorable Prior Year Reserve Development split into Completion Factors & Medical Cost Trend).
  • Extended disclosures & external benchmarks (Groups 4–8): (4) Non-GAAP earnings, CapEx bridging the post-2019 DB gap ($297M in Q2 2026 / $1,212M in FY2025), Debt-to-Capitalization ratio (42.8% at Q2 2026), NAIC Statutory Capital & Surplus ($13,000M vs. $4,500M required minimum at FY2025; $2,000M unregulated dividend capacity), and Schedule II Parent Company standalone cash dividends received from subsidiaries ($1,171M in FY2025 / $2,916M in FY2024); (5) Audited UK Companies House accounts of Cigna European Services (UK) Limited (00199739) and Cigna Insurance Services (Europe) Limited (04617110); (6) Value-Based Care network (159,100 PCPs, 200 ACOs, 2.8M customers), Global Workforce (67,700 employees, 9% voluntary turnover), CEO Pay Ratio (310:1), Cigna 401(k) Plan ($15,236.35M net assets), and 5-year ESG performance tables; (7) Monthly FRED retail pharmacy & medical inflation indices, CMS Medicaid enrollment, and 6-peer XBRL benchmarks; and (8) Postgres DB GAAP Segment & Financial Statement context.
  • Methodology & Step 4 compliance: On March 19, 2025, Cigna completed the divestiture of its Medicare Advantage, Supplemental Benefits, and Medicare Stand-Alone Part D businesses to HCSC; historical series for divested/realigned lines are retained as clearly labeled Legacy rows through their reporting cutoff. Because The Cigna Group parent registrant is a holding company (Schedule II), no Consolidated − Standalone subtraction is performed. Bound guidance figures ('at least $30.45' EPS, 'at least $6,900M' Evernorth pre-tax income, 'at least $4,550M' Cigna Healthcare pre-tax income) are excluded from numeric cells per Step 5. Only period-splitting derivations (Q4 = FY − 9M; Q2 = 6M − Q1; Q3 = 9M − 6M) are computed.

Not shown because recent periods are missing (11)

  • Chỉ tiêu Non-GAAP Hợp nhất, Hướng dẫn Cả năm, CapEx, Đòn bẩy, Vốn Pháp định Bảo hiểm (NAIC) & Công ty Mẹ (Schedule II) › Initial Full-Year Capital Expenditures Outlook ($M) › Initial Full-Year Operating Cash Flow Point Outlook ($M)
  • Công ty Con Quốc tế Tự Công bố Số — Vương quốc Anh (UK Companies House Audited Accounts) › Cigna European Services (UK) Limited (00199739) — Turnover / Revenue (£) › Cigna European Services (UK) Limited (00199739) — Current Assets (£)
  • Công ty Con Quốc tế Tự Công bố Số — Vương quốc Anh (UK Companies House Audited Accounts) › Cigna European Services (UK) Limited (00199739) — Turnover / Revenue (£) › Cigna European Services (UK) Limited (00199739) — Creditors — Amounts Falling Due Within One Year (£)
  • Công ty Con Quốc tế Tự Công bố Số — Vương quốc Anh (UK Companies House Audited Accounts) › Cigna European Services (UK) Limited (00199739) — Turnover / Revenue (£) › Cigna European Services (UK) Limited (00199739) — Net Current Assets / (Liabilities) (£)
  • Công ty Con Quốc tế Tự Công bố Số — Vương quốc Anh (UK Companies House Audited Accounts) › Cigna Insurance Services (Europe) Limited (04617110) — Operating Profit / (Loss) (£'000) › Cigna Insurance Services (Europe) Limited (04617110) — Average Monthly Number of Employees — Total (employees)
  • Công ty Con Quốc tế Tự Công bố Số — Vương quốc Anh (UK Companies House Audited Accounts) › Cigna Insurance Services (Europe) Limited (04617110) — Operating Profit / (Loss) (£'000) › Cigna Insurance Services (Europe) Limited (04617110) — Total Staff Costs (£'000) › Cigna Insurance Services (Europe) Limited (04617110) — Staff Costs — Wages and Salaries (£'000)
  • Công ty Con Quốc tế Tự Công bố Số — Vương quốc Anh (UK Companies House Audited Accounts) › Cigna Insurance Services (Europe) Limited (04617110) — Operating Profit / (Loss) (£'000) › Cigna Insurance Services (Europe) Limited (04617110) — Total Staff Costs (£'000) › Cigna Insurance Services (Europe) Limited (04617110) — Staff Costs — Social Security Costs (£'000)
  • Công ty Con Quốc tế Tự Công bố Số — Vương quốc Anh (UK Companies House Audited Accounts) › Cigna Insurance Services (Europe) Limited (04617110) — Operating Profit / (Loss) (£'000) › Cigna Insurance Services (Europe) Limited (04617110) — Total Staff Costs (£'000) › Cigna Insurance Services (Europe) Limited (04617110) — Staff Costs — Other Pension Costs (£'000)
  • Công ty Con Quốc tế Tự Công bố Số — Vương quốc Anh (UK Companies House Audited Accounts) › Cigna Insurance Services (Europe) Limited (04617110) — Operating Profit / (Loss) (£'000) › Cigna Insurance Services (Europe) Limited (04617110) — Total Staff Costs (£'000)
  • Nguồn Ngoài Theo Ngành (External Benchmarks): Chi tiêu & Lạm phát Y tế / Nhà thuốc Hàng tháng (FRED đến 2026-09), CMS Medicaid & Đối sánh 6 Đối thủ (XBRL) › Centene (CNC) — Total Consolidated Revenues ($M) › Centene (CNC) — Insurance Premiums Earned ($M)
  • Nguồn Ngoài Theo Ngành (External Benchmarks): Chi tiêu & Lạm phát Y tế / Nhà thuốc Hàng tháng (FRED đến 2026-09), CMS Medicaid & Đối sánh 6 Đối thủ (XBRL) › Molina Healthcare (MOH) — Total Consolidated Revenues ($M) › Molina Healthcare (MOH) — Medical & Policyholder Benefits Expense ($M)

Data updated 2026-10-31.

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Key Chính #1 — Quy mô Quan hệ Khách hàng & Thành viên Y tế theo Cơ chế Chịu Rủi ro & Phân khúc (Customer Relationships & Medical Membership)