IBEX Ltd
Close on Oct 19, 2026
- Market cap
- $680.42M
- P/E (TTM)
- 14.6
- Dividend yield
- –
About IBEX
Services-Computer Processing & Data Preparation, SIC 7374
ibex provides end-to-end customer lifecycle experience solutions, business process outsourcing, digital marketing, and artificial intelligence technologies to assist businesses with customer acquisition, engagement, and retention. Its core offerings operate through two primary service areas: ibex Connect, which delivers omnichannel customer service, technical support, revenue generation, and back-office services, and ibex Digital, which provides digital marketing and e-commerce platforms. The company serves approximately 140 clients, consisting mainly of digital-first disruptors and established blue-chip Fortune 500 enterprises across industries such as retail, e-commerce, healthcare technology, telecommunications, financial technology, travel, and logistics.
The company operates 30 customer engagement delivery centers located across the United States, the Philippines, Jamaica, Nicaragua, Pakistan, and Honduras, along with three customer acquisition Centers of Excellence situated in Jamaica, Nicaragua, and Pakistan. Across these facilities, the business employs roughly 35,000 personnel in customer engagement and about 300 individuals dedicated to customer acquisition. The provided text does not mention the company's founding year, website, or headquarters.
Summary of the business section of IBEX's latest annual report, written by StockData.
Company profile
Company
- Legal name
- IBEX Ltd
- Headquarters
- Washington, DC
- Address
- 1717 Pennsylvania Avenue Nw, Suite 825 20006
- Phone
- (202) 580-6200
- Employees
- 35,000, Jun 30, 2026
- Industry
- Services-Computer Processing & Data Preparation
- Incorporated in
- D0
- Fiscal year ends
- June 30
- Auditor
- Deloitte & Touche LLP, Tampa, Florida
Stock & identifiers
- Ticker
- IBEX
- Exchange
- Nasdaq
- Shares outstanding
- 13M, Aug 31, 2026
- Public float
- $431.28M, Dec 31, 2025
- Filer category
- Accelerated filer
- SEC CIK
- 1720420
- CUSIP
- G4690M101
- ISIN
- USG4690M1011
- LEI
- 5493000GRFLPVYU2CX17
- EIN
- 00-0000000
Executives and directors
Officers and directors who filed ownership reports (Forms 3, 4, 5) in the last two years
| Name | Position | Shares owned |
|---|---|---|
| Robert Thomas Dechant | Chief Executive Officer, Director | 257,011 |
| Michael Joseph Darwal | Chief AI & Digital Officer | 40,474 |
| Taylor C. Greenwald | Chief Financial Officer | 60,435 |
| Christina Alice Trofimuk-O'Connor | Chief Legal Officer | 26,855 |
| Paul Joseph Inson | Chief People Officer | 27,224 |
| Julie K. Casteel | Chief Sales/Marketing Officer | 100,814 |
| David Martin Afdahl | Chief Operating Officer | 129,187 |
| Bruce Neil Dawson | Chief Sales and CS Officer | 62,963 |
| Michael Ringman | Chief Technology Officer | 15,000 |
| Andreas Wilkens | Chief Technology Officer | 25,000 |
| Mingzhe Zhuang | Director | 2,813 |
| Daniella Ballou-Aares | Director | 10,395 |
| Karen Batungbacal | Director | 8,335 |
| Patrick McGinnis | Director | 7,085 |
| Fiona Elizabeth Beck | Director | 14,835 |
| John William Jones | Director | 16,597 |
| Shuja Keen | Director | 21,480 |
| Mohammedulla Khaishgi | Director | 9,624 |
| Gerard J. Kleisterlee | Director | 18,237 |
| Group International Ltd Resource | Director | 1,731,574 |
Employees
Headcount reported in annual reports
“ibex leverages its diverse global team of approximately 35,000 employees together with industry-leading technology, including its Wave iX platform, to manage nearly 176 million customer interactions on behalf of our clients, driving a truly differentiated customer experience.”
Corporate history
Events identified from SEC filings
| Date | Event | Details |
|---|---|---|
| Aug 4, 2020 | Listing | Registration of securities on an exchange (Form 8-A) |
| Dec 20, 2018 | Name change | Name changed from IBEX Holdings Ltd to IBEX Ltd |
| Mar 26, 2018 | Listing | Registration of securities on an exchange (Form 8-A) |