EGAIN Corp

eGain Corporation provides an artificial intelligence-driven knowledge management platform delivered as software-as-a-service. The company designs its software to centralize organizational knowledge and deliver relevant information to consumers, contact center staff, and automated digital agents across customer service and employee support workflows. Its primary offerings include the eGain AI Knowledge Hub, eGain AI Agent, and eGain Conversation Hub, alongside specialized tools such as eGain Composer, Agentic Studio, and eGain Evaluator. The business reports its activities in a single operating segment. Its customer base consists of large enterprises and public sector agencies, primarily organizations managing contact center operations.

The company maintains its corporate headquarters in Sunnyvale, California. Outside the United States, it conducts international operations in the United Kingdom and India. Its geographic presence and customer deployments span North America, Europe, the Middle East, Africa, and the Asia-Pacific region.

Summary of the business section of Egain's latest annual report, written by StockData.

“Actually paid” adjusts reported pay for changes in the value of equity awards. Shareholder return assumes $100 invested at the start of the measurement period, as disclosed by the company.

“As of June 30, 2026, we had 422 employees, including 420 full-time employees, of which 197 were in product development, 128 in services and support, 56 in sales and marketing, and 41 in finance and administration.”