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ServiceNow, Inc. (NOW) company profile

NOWNYSEServices-Prepackaged SoftwareFiscal year ends December 31
Financials through Q3 FY2026, quarter ended Sep 30, 2026Last filing: 10-Q on Oct 28, 2026Score 14/3042% above fair value
$102.25+1.59 (+1.58%)

Close on Nov 13, 2026Market cap $106.14BP/E 73.6Yield –

About ServiceNow

Services-Prepackaged Software, SIC 7372

ServiceNow provides cloud-based software solutions that enable enterprises to automate workflows, integrate internal systems, and manage and govern artificial intelligence deployments. Built on the ServiceNow AI Platform, its software portfolio is organized into four primary product areas: Technology, Customer Relationship Management and Industry, Core Business, and Creator and Other. These applications automate cross-departmental operations including information technology, human resources, legal, facilities, customer service, field operations, and custom low-code application development. The company serves enterprise and public-sector clients across sectors such as financial services, healthcare, manufacturing, telecommunications, and retail.

As of December 31, 2025, ServiceNow served approximately 8,700 enterprise and public sector customers globally. The company delivers its software-as-a-service offerings through a combination of proprietary private cloud infrastructure and third-party public cloud environments, supported by global direct sales personnel, technical support staff, and system integration partners. The provided excerpt does not state the location of the company's corporate headquarters.

Summary of the business section of ServiceNow's latest annual report, written by StockData.

Company profile

Company

Legal name
ServiceNow, Inc.
Founded
2004
Headquarters
Santa Clara, CA
Address
2225 Lawson Lane 95054
Phone
(408) 501-8550
Employees
26,293, Dec 31, 2024
Industry
Services-Prepackaged Software
Incorporated in
Delaware
Fiscal year ends
December 31
Auditor
PricewaterhouseCoopers LLP, San Jose, California

Stock & identifiers

Ticker
NOW
Exchange
NYSE
IPO date
Jun 29, 2012
Shares outstanding
1.04B, Sep 30, 2026
Public float
$175.70B, Jun 30, 2025
Filer category
Large accelerated filer
Stock splits
5-for-1, Dec 18, 2025
SEC CIK
1373715
CUSIP
81762P102
ISIN
US81762P1021
FIGI
BBG000M1R011
Share class FIGI
BBG001T4JFC0
LEI
549300HJTQM36M0E1G39
EIN
20-2056195

Executives and directors

Officers and directors who filed ownership reports (Forms 3, 4, 5) in the last two years

NamePositionShares owned
William R. McDermottChairman & CEO, Director212,662
Jacqueline P. CanneyChief People & AI Enblmt. Off.30,042
Amit ZaveryPresident, CPO and COO90,727
Gina MastantuonoPresident and CFO111,082
Paul FippsPresident, Global Customer Ops18,539
Danielle FontainePrincipal Accounting Officer11,086
Hossein NowbarPres. & Chief Legal Officer8,514
Kevin Thomas McBrideFormer Principal Acctg Officer28,245
Nicholas TzitzonVice Chairman25,004
Paul John SmithPres., Global Cust.& Field Ops5,224
Paul Edward ChamberlainDirector43,990
Eric S. YuanDirector2,747
Teresa BriggsDirector11,010
Frederic B. LuddyDirector773,420
Anita M. SandsDirector33,350
Susan L. BostromDirector21,685
Lawrence JacksonDirector4,875
Larry QuinlanDirector11,465
Jonathan ChadwickDirector3,524
Deborah BlackDirector428
Jeffrey A. MillerDirector41,066

CEO pay and shareholder return

Pay versus performance table from the proxy statement

Fiscal yearCEO total payCEO pay actually paidOther executives (avg)Value of $100 investedPeer group
FY2025$51.55M-$83.29M$18.62M$139$227
FY2024$37.56M$201.99M$20.55M$193$202
FY2023$37.61M$184.78M$15.90M$128$171
FY2022$38.50M-$76.35M$13.63M$71$109
FY2021$165.80M$136.18M$27.59M$118$150
FY2020$25.12M$91.53M$11.46M$195$143

“Actually paid” adjusts reported pay for changes in the value of equity awards. Shareholder return assumes $100 invested at the start of the measurement period, as disclosed by the company.

Executive compensation, fiscal 2025

Summary compensation table from the latest proxy statement

ExecutiveSalaryBonusStock awardsIncentive payOtherTotalvs. prior year
William R. McDermott
Chairman and Chief Executive Officer
$1.52M–$43.48M$3.52M$3.03M$51.55M+37%
Gina Mastantuono
President and Chief Financial Officer
$891.67K–$16.31M$1.13M$148.44K$18.47M+14%
Amit Zavery
President, Chief Product Officer, and Chief Operating Officer
$900.00K$2.00M$21.68M$1.14M$45.27K$25.76M-20%
Paul Fipps
President, Global Customer Operations
$1.07M–$14.69M$1.10M$24.23K$16.88M–
Jacqueline C. Canney
Chief People and AI Enablement Officer
$741.67K–$10.33M$749.34K$63.88K$11.88M+9%
Paul Smith
Former President of Global Customer and Field Operations
$573.99K–$19.02M–$499.44K$20.10M-0%

Stock and option awards are grant-date fair values, not realized pay. “Other” includes pension value changes and all other compensation. Source proxy statement.

IPO

From the final prospectus (Form 424B4) and the first day of trading

Offering

Type
Initial public offering
Final prospectus filed
Jun 29, 2012
Securities offered
11,650,000
Exchange
NYSE
First trading day
Jun 29, 2012
First-day close
$24.60
Lock-up ends (est.)
Dec 26, 2012

Lock-up end is estimated as 180 days after the first trading day; the prospectus sets the actual terms.

Employees

Headcount reported in annual reports

“As of December 31, 2024, we employed 26,293 people on a full-time basis, 13,193 in the United States and 13,100 internationally.”

Corporate history

Events identified from SEC filings

DateEventDetails
Apr 23, 2025MergerRegistration of securities for a merger or exchange offer (S-4)
Jan 14, 2021Acquisition / saleCompletion of acquisition or disposition of assets (8-K Item 2.01)
Jun 29, 2012IPOInitial public offering priced (424B4 prospectus)
Jun 19, 2012ListingRegistration of securities on an exchange (Form 8-A)
May 1, 2012Name changeName changed from SERVICE-NOW.COM to ServiceNow, Inc.

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